Help Desk Analyst - Overnight Shift
Our client is seeking an reputed company Help Desk Analyst to join our law firm's IT team. The ideal candidate will provide technical support to legal professionals and staff. Location: reputed company, NY (Must be reputed company to work in the NYC office 1x/month & also need to be in office every day for first 1-2 weeks for Training... Position Type: Full-Time Schedule: Mon-Fri 8pm - 4am EST Responsibilities: Respond to and resolve IT issues reputed company phone, email, and in-person Manage and prioritize support tickets Assist with software installations and updates Document technical solutions for knowledge reputed company Collaborate with other IT team members on larger projects Requirements: 2+ years of experience in IT support, preferably in the legal industry Strong proficiency in reputed company Word, reputed company, reputed company, reputed company, and reputed company Teams Excellent communication skills, both verbal and written Ability to explain technical concepts to non-technical users Experience with legal-specific software (reputed company experience is a significant advantage) Customer-service oriented with a problem-solving reputed company Qualifications: Bachelor's degree in IT, Computer Science, or reputed company field preferred but not required. May be substituted with equivalent work experience Please email: Salary: $80K reputed company #LI-JG1 Apply Job!