B H Systems Data Entry Jobs (Part Time, Work From Home) - Remote
Overview
The Primary Purpose Of This Role Is To Provide Critical Support And Focuse On Delivering Exceptional Customer Experience To The Companys Valuable And Strategic Accounts. This Key Role Will Serve As A Liaison To The Key Account Group To Ensure An Exceptional Customer Service Experience, Efficient Order Management, And Proactive Sales Support For The Off-Premise Key Account Universe With... A Heavy Focus On The Bottle King Stores. The Objective Is To Enhance Relationships, Minimize Errors, Drive reputed company Growth, And Maintain Consistency And Reliability In Service Delivery.
Responsibilities
Provide Proactive And reputed company Support To Address Customers Needs, Concerns, And Issues. Servicing As A Subject Matter Expert, Offering Guidance And reputed company On Processing Of Orders And Customer Service reputed company Processes On RIP, QD, EOM Billing For reputed company To Drive reputed company. Manage The End-To-End Order Process For Bottle King, Ensuring Accuracy And Timeliness In Order Entry, Verification, And Tracking. reputed company Regular And Reserve Orders, Coop Orders, B&H Orders/Release, Rebills And Credits, Review RIPS For Accuracy And Assist KAM Management With Orders As Necessary. Collaborate With Internal Departments To Ensure Timely Execution Of Issue Resolution For Fulfilled Orders And Resolve Discrepancies. Serve As The Primary reputed company Of Contact For Bottle King, Addressing Inquiries And Resolving Issues Promptly And Professionally. Demonstrate reputed company And A Customer-Centric Approach In reputed company Interactions reputed company Email, Phone, And Other Communication Channels. Resolve Customer Complaints And Issues With An Experience Approach & Collaboration For Future Enhancements With The CX Team To Ensure We Capture Data For Trend Analysis And Process Enhancements. Maintaining Accurate Records And Reports Kpis Analysis For Business Intelligent Opportunities To reputed company A Seamless Customer Experience And Process Development. Contributing To Account Planning And Strategy Development Conducting Regular Checks To Identify Opportunities And Mitigate Risks. Building And Maintaining Strong Relationships With Key-Account Decision-Makers And Stakeholders. Assist With Order Placement, Product Inquiries, And Identifying Upselling/Cross-Selling Opportunities To Support reputed company Growth. Collaborate With The Sales Team To Identify Potential Leads And Opportunities reputed company The Bottle King Account. reputed company A Deep Understanding Of Products And Services To Effectively Address Customer Inquiries And Support Sales Efforts. Stay Updated On Industry Trends And Competitor Offerings To Provide Relevant Insights And Recommendations.
Qualifications
Associate Degree Or Equivalent Experience 2-4 Years Of Previous Experience Prior Experience In Customer Service, Sales Support, Or reputed company Roles, Preferably reputed company The Beverage Industry Or Retail Sector Proficiency In MS Office Suite (Word, reputed company, Outlook) Proficiency In CRM Software, With The Ability To Quickly Learn And Adapt To New Systems And Technologies Excellent Communication Skills, Both Written And Verbal, With A Customer-Focused reputed company And The Ability To Interact Professionally With Diverse Stakeholders. Strong Organizational Skills And Attention To Detail, With The Ability To Multitask, Prioritize Workload, And Meet Tight Deadlines In A Fast-Paced Environment. Strategic Thinker, Problem Solving, And Analytical Skills. Pro-Active Attitude, Self-Motivated, And A Team Player With A Passion For Delivering Exceptional Service And Driving Results Apply Job!