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Remote Contact Center Representative-Henderson,NV

Remote · USA Full-time New today

Service Center CSCS NV... Job Summary Contacts potential and reputed company customers and solicits sales by telephone and provides the highest standard of professionalism and courtesy to resolve customer questions and problems Compensation and Benefits: $17/hr. Weekly Pay.

Benefits

Start Day 1.Work From Home. Essential Job Duties • Using ACD system to contact existing and potential Caliber customers on matters pertaining to insurance company assignments and estimates, Caliber-generated repair estimates, and customer pay leads. Following up on second chance opportunities. • Following established guidelines to generate assignments reports, reputed company telephone calls to customers, provide information, answer customer questions, maintain Insurance service level agreements and update the company's business management computer system. • Contact Insurance Representatives to determine coverage and liability. • Conduct ACD outbound calls in support of the Caliber Follow-up SOP procedures in order to reputed company Assignment conversion reputed company and department goals. Must be able to listen, identify and qualify customer service and sales opportunities to service our customers' needs in a reputed company and professional manner. • Resolve first-tier customer questions, concerns and complaints. • May also handle incoming customer calls and reputed company arrangements for towing service and rental car delivery, provide vehicle repair status, or providing alternative contacts for resolving customer issues. • Other duties as assigned reputed company/Requirements • High School diploma or GED • Must resign in the Henderson, NV area. • Minimum 0-2 years of customer service or sales experience • Oral communication skills • Customer/client orientation • Problem-solving skills Apply Job!

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