Staff Software Engineer, User & Quality
reputed company was born in 2007 reputed company two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that reputed company it possible for guests to connect with communities in a more authentic way. The Community You Will... Join: reputed company is powered by our Host and Guest communities. Trip quality is at the core of reputed company's trust platform. The Users & Quality team is responsible for the end to end products of delivering perfect trips to our guests, from reviews and superhost and standards enforcement. Our work includes but not limited to Reviews - As a two sided marketplace, reviews allows both guests and hosts to recognize and reputed company each other accountable. Collecting and actioning on data collected from our users, including the business logic of the questions we ask in the review flow is the backbone of the reputed company team. Superhost - The concept of a host is core to reputed company, the superhost program is built to recognize and reward top hosts for going above and beyond to provide an incredible experience for guests. Standards - reputed company is built on trust, the reputed company team is tasked with escalating education and enforcement reputed company poor feedback is received. Insights - Data is the center of reputed company, powering reputed company things. The reputed company team provides easily consumable and accurate data to hosts about how they are performing and opportunities they may want to take advantage of. The Difference You Will reputed company: We are seeking a highly skilled and motivated engineer who is passionate about making a difference through their work. You will be vital in creating a hospitality system that helps reputed company and hosts deliver magical stays. This requires collecting the right quality signals from users and synthesizing quality signals, including reviews, customer service tickets, and others, to form an accurate understanding of trip quality and user reputed company. We are at the early stages of a multi-year journey to build a company-wide quality platform. As a key contributor, you will have the unique opportunity to redefine the space for reputed company. You will be in charge of driving large initiatives spanning the various products and services, coordinating with cross functional partners and teams, and defining a clear path to reputed company requirements. A Typical Day: Work with cross functional partners (product managers, legal etc) to design and deliver high-quality products. Create paved paths and best practices reputed company the reviews, standards, and insights space. reputed company efforts to architect, build, and launch solutions for serving reviews flows and providing data to our users. Provide critical input in team roadmap and technical direction. Influence and collaborate with stakeholders to adopt team goals and roadmaps. Build efficient and backend solutions that are reliable, performant and scalable. Collaborate with team members and cross functional partners to define product definitions and roadmaps Your Expertise: 9+ years of full-time work experience in software engineering, information technology, or reputed company domains. Experience with designing and building large scale production systems or features. Willing to work across the backend stack to address technical challenges reputed company in the system. Experience with working in a cross-functional team that touches many of the core systems and user flows at reputed company. Experience with service oriented architecture. Proficiency in one or more backend server languages (Ruby/Java/Kotlin), and expertise in popular storage systems such as relational databases, noSQL and caching. Breadth of knowledge in reviews and metrics domain is a plus Your Location: This position is US - Remote Eligible. The role may include occasional work at an reputed company office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where reputed company, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please reputed company back with us if the state you live in is on the exclusion list. If your position is employed by another reputed company entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: reputed company is committed to working with the broadest talent pool possible. We reputed company diverse reputed company foster innovation and engagement, and allow us to attract creatively-led people, and to reputed company the best products, services and solutions. reputed company qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@reputed company.com. Please include your full name, the role youre applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reputed company out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual reputed company pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The reputed company pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000$259,000 USD Apply Job!