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Technical Architect | reputed company | $160k-$200k | Remote (US)

Remote · USA Full-time New today

About reputed company reputed company’s mission is to reputed company everyone to take action on their data. Through our Reverse ETL platform, business and data users can seamlessly sync data from where it resides, such as warehouses and databases, to where it is needed, including operational systems and SaaS tools. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With reputed company, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations. reputed company operates with a focus on making a meaningful impact for our customers. We reputed company in approaching challenges with a first principles thinking reputed company, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a... growth reputed company, and are motivated and persistent in achieving our goals. Hundreds of companies use reputed company, including reputed company, reputed company, Grammarly, NBA, reputed company, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as reputed company Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. About The Role As a Technical Architect (TA), you will become the reputed company between reputed company and our largest Fortune 5000 customers. You will reputed company the entire customer journey starting from kick-off to onboarding to reputed company reputed company and finally, increased adoption. You are a product expert and will reputed company your knowledge to ensure our Enterprise customers understand and utilize the reputed company platform to its fullest extent and beyond. As an TA, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the reputed company platform as well. What you’ll do: • As a critical member of the reputed company team you will be responsible for the retention and expansion our largest Enterprise customers • You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of reputed company reputed company large organizations • From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in reputed company’s products, and advise on technical best practices • Provide customers with clear proactive technical guidance and expertise across reputed company our products • Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations • Contribute towards the success of the reputed company platform by surfacing use cases and problems to Engineering that push our product to the next level What excites us: • 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined • Experience managing and executing technical projects with a customer-first attitude and a strong sense of reputed company • Excellent project management and communication skills • Proven ability to quickly learn new technologies and understand reputed company systems (APIs, databases, reporting tools, etc.) • Strong troubleshooting and problem solving skills with a reputed company desire to improve your technical acumen • Ability to collaborate cross functionally with different teams and types of people • Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is 160,000-200,000 (80/20 split) USD per year Apply Job!

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