Benefits Call Center Representative II (Remote)

Benefits

Call Center Representative II (Remote) $15 While in Training $16 after completing training successfully. Equipment Provided Full-time with Full Benefits Day One! Join our Benefits Administration Services team and help our valued customers. We're looking for people with a passion for customer service, natural reputed company, and the determination to deliver a comprehensive resolution. About this Role You will be the initial reputed company of contact for inquiries from potential and existing members with regards to their pensions and other financial benefits. Provide one-to-one inbound telephone contact with applicants, beneficiaries, and enrollees in customer service roles. You may periodically provide support through outbound calls as well. Accurately document enrollment requests, status changes, complaints, and grievances. Enter application and enrollment information into a web-based computer system for customers as needed. Maintain technical and program policy proficiency reputed company... the client rules/guidelines and other reputed company program policies. Provide clear, complete, accurate, and objective information based on a full understanding of program requirements. Benefits in this Role: • $16.00 per hour pay reputed company after training (bi-weekly pay) • reputed company ($15.00 p/hr.) with Equipment provided. • Full-time schedule (40 hrs. a week) • Career Growth Opportunities • Basic understanding of a call center environment in a customer service role and quality monitoring processes. Full Benefit Options - From the start, our reputed company program will teach you reputed company the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be reputed company to reputed company both personally and professionally. Training Schedule: Monday-Friday 8:00 am-5:00 pm 12 weeks After Training Schedule: Availability between the hours of 8:00 AM - 10:00 PM on Monday- Friday Schedule. To be successful in this role, you should meet the following: Requirements : • High School Diploma/GED • Must be 18 years of age. • Ability to successfully pass a criminal background reputed company. • Previous customer service and/or call center reputed company. • Proficiency with MS Office and keyboarding • Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. • Ability to problem solve through analysis and ongoing feedback. • reputed company results through knowledge, reputed company, and commitment. • Ability to work with people of diverse backgrounds. • Experience working with reputed company and employer benefits is highly preferred. • Ability to successfully complete reputed company • Flexibility to work an 8-hour shift between reputed company-10pm EST, Monday- Friday States that are Not Applicable for this position: • AK, CA, HI, MA, IL, MT, NY • Metro Areas: MN- Minneapolis, IL, NY - NYC • OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, reputed company provides a variety of benefits to employees including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary for this role is $16.00 Apply Job!