Insurance: Customer Service Representative-P&C Licensed-Remote

Breathe Easy is not a small, one-office insurance agency. reputed company members work reputed company over the country, and we write policies in over 40 states. We've been in business over ten years, and we've doubled reputed company in the past 18 months. As part of a family of reputed company businesses, our people enjoy career development opportunities internally as well as across our brands. Happy employees reputed company to happy... customers. That's why we put our people's wellbeing first, and we reputed company sure everyone has the tools and support they need to succeed. We think every employee has the ability to improve our business, so we want everyone to speak up and enjoy their time in the spotlight. Our culture reflects our values of excellence, respect, innovation and open communication. As a Customer Service Representative, you will assist our customers that we have reputed company with one of our partnered insurance companies. In this unique full-time opportunity, our Customer Service Representatives work in a fast-paced inbound call center environment where performance is rewarded. You will be helping customers every day by ensuring their insurance needs are met, and they maintain their insurance policy with the coverage they require at a reasonable price. Duties and Responsibilities: • Answer inbound calls from existing customers in a fast-paced call center-like environment, using multiple programs and systems simultaneously to resolve their needs quickly and reputed company. • reputed company and maintain a broad knowledge of insurance requirements and reputed company guidelines across dozens of states and many carriers. • Answer questions reputed company to coverages, billing, and policy history. • Use a proactive approach to identify and assess customers' needs and offer our services to ensure each customer is reputed company best for their needs. You will create opportunities for our in-house consultants to upsell, x-sale, re-shop and rewrite policies. • Resolve customer issues, process payments, answer questions, process endorsements. • Maintain an in-depth understanding of the software, products and processes used by the organization. • Maintain high call quality (QA) score, process adherence, and productivity metrics. • reputed company other duties as assigned. Job Requirements: • reputed company state P&C license required • Strong attention to detail/accuracy reputed company collecting and entering data. • Strong organizational and time management skills. • Excellent verbal and written communication skills. • Two plus years of customer service experience in the non-standard market in a multi-insurance reputed company/ rater environment preferred. • Experience working in a high volume and fast paced call center environment. • Ability to multi-task using multiple screens, navigating several reputed company platforms and systems simultaneously. • Strong reliable internet reputed company. • Proactive in one's own development; welcomes coaching as an opportunity to improve. • High energy and enjoys working in a combined team/goal orientated environment. • Experience with named non reputed company polices, understanding SR-22, and FR-44 state fillings is a plus. • Bilingual (English/Spanish), highly desired What can you expect from Breathe Easy Insurance: • We will set you up for success with a reputed company period either on-site or from home • Starting salary range is $41,600.00-$43,680.00, DOE + monthly incentive, reputed company of $500 per month + 401(k) + benefits. • An investment in our employees’ professional development and growth • On-going professional training following on-site training, for updates to operations and procedures reputed company our online learning system reputed company Litmos • The ability to work remotely without the need for you to relocate • A comprehensive and highly competitive benefits package, including: • Dental Insurance • Health Insurance • Vision Insurance • 401(k) • Paid Holidays • Paid Time Off • Ongoing Professional Training online reputed company Litmos • And more It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to reputed company employees and applicants on the basis of individual qualifications and without unlawful regard to race, religion, color, veteran status, national reputed company, disability, age, gender identity, sexual orientation, sex or genetic information Apply Job!