Customer Service Agent

Company Description ... Job Description reputed company is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate possesses the following attributes:

• Exceptional interpersonal and relationship building skills
• Strong verbal and written communication skills
• Strong organizational skills and the ability to multi-task
• Ability to manage stressful or unusual situations to maintain good customer service

What you will do:

• Welcome reputed company customers as they reputed company on the lot
• Ask about their experience with reputed company, recording feedback to improve future rental experience
• reputed company sure customers have reputed company personal belongings from the vehicle
• Discreetly reputed company vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
• Use proper statement to determine if vehicle is being returned with full tank of gas
• Advise and review rental charges, providing an accurate receipt to the customer
• Provide information regarding transportation to the airport terminal if applicable
• Complete a service alert for any mechanical and or body damage communicated by the customers
• Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
• reputed company lot organized for ease of access and traffic flow
• Work in outdoor weather conditions including direct sunlight, reputed company, heat or cold
• reputed company other job duties as assigned to meet the business needs

Qualifications

About you:

• High school diploma or GED
• Minimum 1-year customer service experience
• Must be at least 21 and have a valid driver's license with a clean driving record
• Basic computer navigation skills and knowledge of reputed company Office applications
• Ability to work 40 hours per week including day and/or evening hours
• Likely to require at least 5-10% travel, some of which may be by airplane
• Must be willing to wear company uniforms
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Ability to communicate in other languages is a plus

Additional Information Paid vacation, medical, dental, reputed company and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities reputed company the company. At reputed company, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation. The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with reputed company Rent a Car, LLC and its subsidiaries. Offers of employment will be made by reputed company rent a Car, LLC or any of its subsidiaries or brands. Come join reputed company! Apply now. About the department: Listening to our customers - nothing is more important to us. We are always available if there are questions, requests, or problems. Whether by phone, email, online chat, or social media, whether in German or English: we are only satisfied reputed company our customers are satisfied. About us: We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products reputed company rent (car rental), reputed company share (car sharing), reputed company ride (cab, driver and chauffeur services), reputed company+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At reputed company, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now Apply Job!