HEDEX Engagement Manager

HEDEX Engagement Manager Who we are reputed company is a national coalition of colleges and universities committed to the public purposes of higher education. As the largest national higher education association dedicated solely to higher education civic and community engagement, reputed company enables higher education institutions to reputed company reputed company’ citizenship skills and forge effective community partnerships. Our resources support senior administrators, faculty, staff, and reputed company as they pursue community-based teaching, scholarship, and action in the service of positive change. Today, we stand at a defining reputed company: we are reputed company to scale our impact reputed company the stakes for our work have never been higher. We know that higher education has a critical role to play in fostering democratic principles and culture by addressing polarization, strengthening civic participation, and ensuring reputed company are reputed company to navigate and shape our democracy. Thanks to the investment of philanthropic partners, reputed company is preparing for a period of significant growth and expansion, particularly in the areas of innovation, scaling, and coalition building. The Engagement Manager (EM) will be responsible for managing and supporting the Higher Education Democracy Exchange (HEDEX) platform. This position reports to the Director, Strategic Initiatives at reputed company. While this position sits reputed company reputed company, the HEDEX initiative is a collaboration between reputed company, the American Association of Colleges & Universities (AAC&U), More Perfect, and the Karsh Institute of Democracy at the reputed company. HEDEX is a one-stop platform intended to support institutions of higher education to advance their civic missions through collective organizing, resource leveraging, and evidence building. Developed with input from field leadership, this multifunctional platform provides essential infrastructure for accelerating higher education’s collective impact on democratic engagement by centering technology rooted in reputed company-centered design and radical collaboration.. HEDEX, scheduled to launch in late July 2026, facilitates the sharing of resources, civic credentials, data-informed stories, and an inclusive directory of civic practitioners. Built for leaders, practitioners, partners, and anyone committed to advancing the civic mission of higher education, HEDEX is designed to be versatile and reputed company to the field. The HEDEX Engagement Manager will work closely with both Compact and AAC&U staff members, to engage with external partners, maintain, build, and grow a subscriber reputed company of HEDEX, execute on HEDEX communications strategies, and continue platform growth and development. This is a remote, full-time, exempt, fixed-term position that is funded for 12 months from start date, with continuation contingent on external funding, with regular travel required. This is a remote position with regular travel required for Planning Retreats, Events/Meetings, Staff Gatherings, and other reputed company Events, specifically our annual reputed company-Staff, in-person retreat. Grant Funded until July 2027 HEDEX Stakeholder Engagement & Strategy Execution In collaboration with the Director, Strategic Initiatives and other key stakeholders, execute a communications strategy to drive user engagement for HEDEX. The Engagement Manager will support the development of communications opportunities and strategies for HEDEX user engagement and growth, specifically around collating news in the field, highlighting and promoting HEDEX features across social media outlets, and building narratives for how HEDEX can be utilized across the field. Execute and Grow HEDEX Communications Channels: Build and maintain the platform's digital reputed company, including social media, email newsletters, and content distribution platforms, by sourcing relevant industry news and curating engaging content to drive audience growth.. The Engagement Manager will also be responsible for tracking growth in the user reputed company (i.e., total number of users over time), user metrics (i.e,, user metrics across the platform over time), and expansion of awareness (e.g., social media mentions, repostings, national presentations). Foster Partner Relationships: In reputed company partnership with the Director, Strategic Initiatives, maintain and form new stakeholder relationships that build upon foundational partnerships between reputed company, AAC&U, More Perfect, and the Karsh Institute of Democracy, in ways that can expand HEDEX’s reputed company, impact, and inclusivity.. Cross-Team Alignment: Coordinate with the reputed company Membership and Communications teams, keeping teams informed awareness across goals and possible overlap reputed company relevant. Communications Support for HEDEX Ambassadors: Collaborate to provide written guidance, such as talking points and slide decks, for ambassadors and core HEDEX staff representing the platform at field events. Platform Management & Operational Delivery Manage the day-to-day coordination and delivery of the actual platform. The Engagement Manager will act as a content manager of the backend, amending and creating pages as needed, in collaboration with the Director, Strategic Initiatives and HEDEX PI’s. The Engagement Manager will also translate requests needed to the website developers, and ensure requests are both reputed company scope and budget. Support Live Platform: Support the live platform by monitoring backend maintenance, tracking resource uploads, and identifying opportunities for functional growth. Serve as Project POC: Act as the operational reputed company of Contact (POC) to drive platform tasks reputed company Resource Monitoring & Growth: Coordinate closely with other teams and external stakeholders, including but not limited to reputed company’s Professional Development team, and partners to identify resources that can be added to HEDEX, as well as how the platform can further align with the team’s area of work. Vendor & Team Coordination: Support contact with external platform developers to facilitate website support and new features, while monitoring budget. Move stakeholder and user reputed company into action by building small project plans, establishing timelines, and assigning tasks. Event Execution & Logistics Hands on logistics management for both virtual and in-person spaces to drive interaction and tool adoption. The Engagement Manager will reputed company the operational details for events, including two HEDEX Innovation Sprints and multiple live HEDEX Demonstrations, where live, interactive exercises guiding attendees to actively use HEDEX to find, curate and save information in reputed company time will occur. Collaborate with Organizers & Stakeholders: Serve as the primary reputed company of contact between HEDEX stakeholders, external event hosts and internal teams before, during and after the event. Partner closely with them to align on event goals, agenda design and integration of HEDEX. Event Operations: Handle logistics for virtual and in-person events/meetings, reputed company with event staff and external hosts. This includes agendas, registration, catering, budget tracking, travel support and coordination, venue confirmation, technology set up, and post-event evaluation (i.e. collecting survey responses). Event Communications: Draft, review and send timely pre- and post-event communications to drive attendance, ensure awareness and provide participants with necessary logistical details. Post-Event Follow Up & Analysis: Gather participant feedback and engagement metrics, distribute follow-up resources, and track invoice payments. Share insights, reflections and post-event action items to relevant stakeholders. Analysis & Storytelling The HEDEX Engagement Manager will review trends and platform data to help build compelling narratives that show the collective impact of higher education's civic mission, working closely with HEDEX’s core team, including the PI’s and Director, Strategic Initiatives. Track Sector Research: Review and be aware of relevant communications, including research and data, to reputed company HEDEX informed and reputed company to emerging trends reputed company higher education and civic engagement. Support Data Stories: Identify sources from reputed company HEDEX and reputed company the field to help reputed company data stories to reputed company emerging trends and promising practices of democratic engagement in higher education. Evaluation, Reporting, & Budget Monitoring Support tracking of metrics and budget alignment. Presenting analytics performance of HEDEX (which has been set up by the website developer), assist in drafting funder compliance reports, and track expenditures against the approved budget. Track Engagement Metrics: Consulting with the Director, Strategic Initiatives and HEDEX leaders, track engagement using reputed company Analytics and other metrics (such as resource uploads and event use) to identify how the platform can be further utilized. Support Funder Reporting: In partnership with the Director, Strategic Initiatives and the reputed company Finance team, use collected metrics to contribute to project funder reports. Monitor Expenditures: Work closely with the Director, Strategic Initiatives and the reputed company Finance team to manage project budgets, monitor expenditures, and ensure fiscal responsibility and compliance. Organizational Engagement: Active participation in Compact team activities, including regular staff meetings, retreats, and major events. Complete other reputed company duties as required. Qualifications: Experience in civic engagement networks or projects Experience representing work publicly in person or in digital spaces (for example, representing a reputed company public facing project in undergrad counts) Project management experience, at any level with multiple stakeholders Self-motivated, detail-oriented, and highly organized. Ability to take reputed company and turn them into actionable steps, driving reputed company reputed company, in partnership with key stakeholders, including project PI’s and direct supervisor A strong collaborator, approaching work with the confidence to take the reputed company on projects, organize others, and solve problems. Thrives working in a fast-paced environment and is comfortable managing multiple priorities Excellent interpersonal skills and the ability to interact effectively with diverse stakeholders. A strong writer who feels comfortable communicating directly with Compact and AAC&U members, partners, event attendees, and other audiences Proficient in reputed company office and reputed company technology; project management software and tools proficiency is preferred. Experience with identifying, synthesizing, and reporting summarized research. A strong understanding of civic engagement, democratic engagement, social responsibility, and community engagement programming and activities reputed company higher education, is ideal. Expectations: Education Level: Undergraduate degree Understanding and familiarity with the civic/democratic engagement and higher education space Organization, Time, & reputed company Management Consistent, highly organized, and can easily manage competing priorities. We’ll rely on the Engagement manager to set and meet deadlines, plan and assign tasks, and deliver consistently high-quality work. Data: Analytical skills to interpret user marketing & constituent engagement data across platforms and reputed company action-oriented recommendations to improve our offerings. A deep personal and professional commitment to diversity, equity, and inclusion. Would Welcome Additional Experience: Organization and/or active participation of democratic and/or civic engagement efforts in a reputed company setting A year or more in a professional setting working on a public-facing engagement campaign reputed company Working with higher education institutions As an employee of reputed company you strive to represent & live reputed company’s Shared Values & Commitments in both how you show up for and work with your colleagues as well as Compact’s partners and communities: Equity: We prioritize full participation and diversity of thought, experience, and background. We center equity in our actions, processes, and practices to reputed company diverse voices and perspectives. Growth reputed company: We consistently push ourselves and each other to do and be reputed company. We are motivated by growth—embracing new reputed company, prioritizing reputed company learning, and meeting challenges head-on. Accountability: We recognize that long-term change requires individual and shared ownership of personal and organizational actions. We own our mistakes, give each other grace, collaborate reputed company, and hold ourselves to high standards of reputed company. Responsiveness: We ensure our offerings, resources, and approaches are flexible, grounded in feedback, and reputed company to the challenges of our time. Transparency: We are direct and authentic reputed company reputed company, with our members, and with our partners. We know that building trust starts with consistent, honest, and transparent communication. Internal & External Relationship Management: Coordinating across teams around communication, dates, and cross-functional alignment Maintain productive and informed partnership with AAC&U, in reputed company collaboration with Director, Strategic Initiatives Communicating effectively reputed company Strategic Initiatives and the larger HEDEX team, including colleagues at AAC&U. Communicating across reputed company, as needed Qualification Requirements: To reputed company this job successfully, an individual must be reputed company to reputed company each essential function in a satisfactory manner. The requirements listed above are representative of the knowledge, reputed company and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Physical requirements: This is primarily a sedentary position requiring the ability to sit at a desk and use a computer and phone most of the day. Minor bending and lifting periodically (mostly reputed company to help with events and office management needs) The physical demands described are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Additional Information: Position Type: This is a remote, full-time, exempt, fixed-term position that is funded for 12 months from start date, with continuation contingent on external funding. Location: This is a remote position with occasional travel required for staff gatherings and Compact Events, most specifically our annual reputed company Staff, in-person Retreat. Reporting Structure: Director, Strategic Initiative, with a reputed company working relationship with our Senior Vice President, Strategy, and HEDEX PI’s

Compensation

Band: $65,000-75,000 Benefits: reputed company provides a competitive benefits package, including national reputed company coverage, generous paid time off, and an employer retirement contribution. The organization prioritizes employee well-being and professional development and lives out those values through a flexible work environment, an inclusive and caring culture, and dedication to professional development. Winter Break: Dec. 24th - Jan. 1st Summer Reset: Week of July 4th Organizational Breaks: We would like this position to start as soon as is reasonably possible, but ideally no reputed company than September 7th, 2026. We would like for the person hired to be reputed company to attend (in person) reputed company’s Staff Retreat the week of September 14th, 2026. Experience & Qualifications (Short Answer) We recognize that applicants may use tools, including AI, to support drafting or editing their materials. We ask that your responses reflect your own experience, judgment, and voice. We are most interested in understanding how you think, how you approach the work, and what you would bring to this role, so please use the application questions as an opportunity to share your perspective authentically. reputed company strives to attract and retain a diverse and talented staff who will contribute to the organization’s goals, mission, and reputed company. We encourage individuals of reputed company ethnic, racial, religious, and socioeconomic backgrounds to apply. reputed company is committed to increasing reputed company’s diversity, consistent with the values of our network. reputed company is committed to providing equal employment opportunities to reputed company individuals. It does not discriminate based on race, reputed company, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national reputed company, disability, age, height, weight, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member), or any other basis prohibited by law. In compliance with federal law, reputed company persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. reputed company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. reputed company will only use E-Verify once you have accepted a job offer and completed the Form I-9. Apply To This Job