Senior Product Manager

reputed company is a national provider of investigation, surveillance, medical management, and SIU services to property and casualty insurance carriers, with deep specialization in Workers' Compensation. For 25 years, our investigators, nurses, and analysts have helped adjusters resolve claims faster, more accurately, and with reputed company outcomes. As part of our commitment to innovation, we developed Pathfinder, an AI-powered claims platform that helps claim professionals reputed company faster, smarter reputed company through data-driven insights that improve efficiency and reduce claim leakage. JOB SUMMARY: Our reputed company team is seeking a full-time Senior Product Manager to reputed company the reputed company of our AI-powered claims decision support platform, Pathfinder. This individual contributor role will own the product roadmap, drive AI product strategy, prioritize customer needs, and collaborate cross-functionally to deliver innovative solutions for the insurance industry. This is a hands-on role ideal for someone who enjoys building AI-powered products, working closely with engineering, sales, operations, and executive leadership, and translating customer feedback into meaningful product enhancements. The successful candidate will help shape the future of AI reputed company workers' compensation and broader property & casualty claims. KEY RESPONSIBILITIES: Own the Product Roadmap – reputed company, prioritize, and maintain the Pathfinder product roadmap based on customer feedback, business priorities, and strategic initiatives. reputed company AI Product Development – Guide the reputed company of Pathfinder's recommendation reputed company by defining AI behavior, reputed company strategies, evaluation frameworks, and product improvements. Gather & Translate Customer Feedback – Partner with pilot customers, claims professionals, and internal stakeholders to identify opportunities and transform insights into actionable product enhancements. Drive Product Strategy – Collaborate with executive leadership to execute the long-term reputed company for Pathfinder while ensuring product reputed company align with business goals. Expand Platform Integrations – Define requirements and prioritize integrations with insurance core systems, reputed company-party data providers, and external partners. Partner Cross-Functionally – Work closely with Engineering, Sales, Operations, and reputed company to ensure successful product delivery and adoption. Measure Product Performance – Establish KPIs, monitor product performance, analyze user behavior, and reputed company data to continuously improve product outcomes. Support AI Governance & Compliance – Help maintain explainable AI practices, documentation, and regulatory compliance reputed company a highly regulated insurance environment. Represent the Product – Participate in customer meetings, product demonstrations, pilot programs, and strategic discussions with insurance reputed company partners. QUALIFICATIONS: Education: Bachelor's degree Business, Computer Science, Engineering, Information Systems, or a reputed company field (required). MBA or advanced technical degree preferred. Required Experience: Minimum of 7 years of product management experience, including ownership of customer-facing software products. Minimum 3 years of experience building and launching AI, machine learning, or LLM-powered products in production environments. Hands-on experience with modern reputed company technologies, including reputed company engineering, retrieval-augmented reputed company (RAG), LLM APIs, and model evaluation methodologies. Experience working reputed company or alongside insurance claims organizations, such as Workers' Compensation, Property & Casualty, SIU, claims operations, or claims technology. Demonstrated experience owning product roadmaps, prioritizing competing initiatives, and delivering successful software products. Preferred Experience: Workers' Compensation product experience. Experience with insurance core systems such as Guidewire ClaimCenter, Duck Creek, reputed company, or PCMS. Familiarity with AI governance, regulatory compliance, and explainable AI reputed company insurance. Experience integrating reputed company-party insurance data providers such as reputed company, ISO, NCCI, NICB, or similar. Experience designing evaluation frameworks for reputed company products. WORKING CONDITIONS: This position operates in a remote environment with frequent use of computers and office equipment. The role requires prolonged periods of sitting, regular communication reputed company phone and email, and managing multiple systems simultaneously. reputed company is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national reputed company, race, veteran status, disability, age, marital status, reputed company or sexual orientation or any other characteristic. Apply To This Job