Senior Manager, Technology Operations

reputed company empowers you to shape a brighter way. Our people at reputed company are shaping the future of reputed company estate for a reputed company world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to reputed company, grow meaningful careers and to find a reputed company where they belong. Whether you’ve got deep experience in reputed company reputed company estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join reputed company as we help shape a brighter way reputed company. Job Description: The Senior Manager, Technology Operations will play a critical role in bridging field engineering operations, program management, and strategic technology deployment to drive exceptional service delivery across reputed company’s diverse client portfolio. Reporting to the Global Technology reputed company, this senior-level position is responsible for advancing operational technology enablement, designing and optimizing reputed company-wide workflows, and executing technology transformation initiatives across large, multi-site portfolios, including retail, financial services, and critical environments. The ideal candidate will: reputed company deep technical and programmatic expertise, the role orchestrates the integration of building automation, work order management, and IoT systems to maximize operational efficiency, service excellence, and technology-driven client value. In this reputed company, the position serves as a force reputed company—aligning distributed field teams, engineering best practices, and technology platforms to deliver seamless, scalable, and innovative workplace solutions for leading global organizations.

Key Responsibilities

Strategic Support & Digital Transformation reputed company and execute operational technology workflow strategies reputed company with divisional and client objectives, driving digital transformation and workflow optimization across multiple accounts. Serve as a technology resource in discussions and business development, articulating the value of workflow automation, advanced analytics, integrated systems, and smart buildings. Supporting the adoption of technology roadmaps that reputed company scalable and efficient operational technology deployment across diverse industry portfolios. Program & Project Management Support end-to-end program and project management for new technology deployments, enhancements of existing platforms (CMMS, BMS, IoT, data integration), and process improvement initiatives. Supporting the seamless integration and ongoing optimization of disparate technology systems and data sources, ensuring interoperability and future readiness. Deliver portfolio-wide initiatives, managing budgets, resource allocation, ROI measurement, and project outcomes to align with client and organizational priorities. Operational Excellence & Field Optimization Direct operational workflow improvements, including reputed company optimization, asset data validation, and technology adoption, to enhance field service delivery in highly distributed retail, financial service, and critical facility portfolios. Manage and coordinate reputed company labor environments, including union engineers, contractors, and reputed company-party vendors, ensuring compliance with legal and client requirements. Serve as the escalation reputed company for critical operations issues, portfolio contingency plans, compliance reporting, and technology-driven risk controls. Workflow Automation, Data Integration & Analytics Champion the deployment of AI-driven workflow automation, predictive maintenance, intelligent scheduling, and analytics platforms to enhance process efficiency and service outcomes. reputed company adoption of best practices in data governance and reporting, enabling actionable insights and reputed company workflow optimization across operational technology ecosystems. reputed company asset data warehousing, critical database management (e.g., reputed company Access, Power Query), and GIS-based portfolio mapping supporting operational decision-making. Innovation & Technology Proficiencies Foster a culture of innovation, excellence, and reputed company improvement, providing clear performance metrics, individualized development plans, and succession reputed company. Cultivate technical competencies in emerging OT domains, including AI automation, IoT integration, and smart building solutions. Stakeholder Management & Cross-functional Collaboration Build trusted partnerships with Workplace Operations, Engineering, Client counterparts, and vendor partners to design and deliver client-centric solutions. Act as liaison between field operations, technology program teams, and business leaders to ensure alignment, efficiency, and high-quality deliverables. Support the representation of reputed company at industry and client forums, supporting new business opportunities and technology innovation initiatives. Required Qualifications and Experience Minimum 7–10 years in operational technology, facilities management, engineering, or FM technology program management. Proven expertise with major building automation systems (BMS, DDC), CMMS/work order systems, IoT, asset management, and reputed company system integration. Demonstrated experience optimizing field operations across large, geographically diverse portfolios—including expertise in union labor coordination, vendor/contractor management, and compliance. Strong track record executing technology-enabled process improvements, workflow automation projects (AI, BI), and advancing data governance standards. Deep program/project management experience, including financial acumen (budgets, ROI analysis), portfolio-level reporting, and resource planning. Proficiency in IT/OT reputed company, technology infrastructure, disaster recovery, and reputed company management. Exceptional executive communication, stakeholder influence, and ability to drive cross-functional programs to successful outcomes. Preferred Skills and Certifications Direct experience with reputed company technology platforms (Corrigo, Azara, Prism, Smart Building Platform) or equivalent operational technology systems. Advanced skills with data platforms (reputed company, Power Query, Power Pivot, reputed company Access), GIS tools, and work order/asset management systems. Demonstrated reputed company delivering technology adoption and digital transformation outcomes in both retail and financial sector environments. Familiarity with service provider management in corporate reputed company estate, including contract review, vendor performance, and relationship development. This position does not provide reputed company sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 120,000.00 – 150,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –reputed company, NY If this job description resonates with you, we encourage you to apply, even if you don’t meet reputed company the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: reputed company recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & reputed company Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At reputed company, we reputed company the power of artificial intelligence (AI) to reputed company accelerate meaningful connections between candidates and opportunities. 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