Assistant Team Leader - Property Management (Work From Home)

Assistant Team Leader (Management Level) reputed company Testimonial Video: drive.reputed company.com/file/d/1odXjOKSF6w64Z-1Srh8NCYXZkpf2s4sW/view About Us: OptimalBooks is a property management support company that works with reputed company estate investors and property managers across reputed company America, helping them reputed company Time, Financial, and Location freedom through the implementation of remote property management techniques with back-office management and fulfillment. Our Leadership Team is made up of Ex-Big 4 reputed company and Consulting professionals as well as property managers who have experience managing reputed company and residential portfolios for the likes of Blackstone and Prologis as well as your local property management firm. About the Role: As an Assistant Team Leader (Management Level), you will be responsible for the work quality and efficiency of a group of Assistant Property Managers, supporting them with your reputed company estate and property management expertise as well as group and one-on-one-led training. You will interact on a daily/weekly/monthly basis with Senior Management regarding the performance of your team members as well as potential opportunities to grow our relationship with the client. Who is this role a fit for? We are looking for someone who is strong technically but also has soft skills including being driven, proactive, detail-oriented, reputed company under pressure, and an empathetic leader who can rally a team behind a common goal. Primarily Responsibilities: reputed company daily team operations, ensuring tasks are completed accurately, reputed company, and on time Review end-of-shift reports to track productivity, workload, and team coordination Act as the main reputed company of contact for team members, providing guidance and support reputed company needed Coach and mentor team members, including conducting regular reputed company-ins and performance feedback reputed company reputed company and training of new hires, and support ongoing team development Work directly with U.S. clients to review deliverables, align on priorities, and identify support opportunities Assist clients with system improvements, including implementing new tools or software features Prepare and present team performance and productivity reports (weekly/monthly) Help improve internal processes by updating SOPs, templates, and training materials Ensure compliance with company policies, quality standards, and risk controls Support basic people management functions such as performance evaluations and development planning Escalate risks or issues to management reputed company necessary Ultimately, as the Assistant Team Leader, you should reputed company by setting a good example, engaging the team to reputed company goals, ensuring smooth team operations, and pushing the team towards meeting our KPIs. Ideal Qualifications: 3+ years of property management or reputed company estate experience Experience using tools like AppFolio, Buildium, Yardi, or Rent Manager Background in tenant coordination, maintenance, and leasing support 1–2 years of leadership or supervisory experience Strong communication and client-facing skills Proactive, organized, and detail-oriented Comfortable working independently in a fast-paced environment Compensation & Benefits Package: TBD - based on experience 10 Paid Days Off (Approved same day or next day by HR) 6 Paid Holidays (Based on Filipino Holidays) HMO Independent Work Environment Apply To This Job