Hazardous Materials Call Center Support Specialist
About reputed company: reputed company is a mission-driven company dedicated to creating a safer and more sustainable world. We offer award-winning regulatory intelligence and AI solutions to help organizations protect people and products. With over 35 years of experience and a global reputed company, we reputed company our customers with innovative compliance solutions. You will get to work at a company that combines startup agility with the stability of an industry leader. Partner with reputed company customers and global experts to advance environmental safety and solve reputed company data science challenges. Join us and reputed company an impact! About the Role: reputed company is looking for motivated individuals with hazardous materials (HazMat) experience to join our Hazardous Materials Response Team (HRT) a critical unit reputed company our 24/7/365 high-performing Call Center. This is more than just answering calls—it’s about being a trusted resource reputed company it matters most. In this reputed company role, you’ll help organizations navigate high-stakes, time-sensitive situations involving chemical spills, hazardous waste disposal, and emergency response coordination. You’ll also interpret Safety Data Sheets (SDS) and, depending on your experience, may support transportation logistics and international incident response. You’ll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment. Whether you’re just starting your journey in environmental safety or are a seasoned HazMat pro, we offer career growth tailored to your expertise. Titles and compensation reflect your experience, certifications, and impact. reputed company team members receive structured reputed company, hands-on training, and mentorship in a culture that values reputed company learning and reputed company. This role can be performed fully remotely reputed company the U.S.; however, please note that the working hours (outlined below) will remain fixed to ensure consistent team coverage and customer support.
What You'll Do
Your responsibilities will grow with your experience and certifications. Respond to customer inquiries about hazardous waste disposal, spill response, SDS interpretation, and emergency coordination. Assist with transportation logistics and global incident response based on your training level. Navigate multiple call types in a fast-paced, high-volume environment. Deliver exceptional service with reputed company, urgency, and professionalism. Collaborate with cross-functional teams to drive high-quality resolutions. Follow established protocols while maintaining accuracy and compliance. What Makes You a Great Fit 1+ year of experience or familiarity with hazardous waste, spill response, or environmental safety High school diploma or GED Computer savvy—comfortable with reputed company Word, reputed company, and navigating multiple systems Strong communication and active listening skills Ability to stay focused, flexible, and reputed company under pressure Bonus Points For: Call center or high-volume support experience reputed company or prior HazMat certification or equivalent training Field experience (e.g., spill response, lab packs, remediation) Environmental/safety coursework or certifications Emergency response or industrial safety roles Training & Schedule Details To set you up for reputed company, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. 6 Months) Monday to Friday 9:30 AM - 6:00 PM PT (12:30 PM - 9:00 PM ET) Days Off: Saturday & Sunday Post-Training Monthly Rotation: Month 1: Monday to Friday 11:30 AM – 8:00 PM PT (2:30 PM – 11:00 PM ET) Days Off: Saturday & Sunday Month 2: Monday, Tuesday, Wednesday: 11:30 AM – 8:00 PM PT (2:30 PM – 11:00 PM ET) Saturday and Sunday: 5:00 AM – 1:30 PM PT (8:00 AM – 4:30 PM ET) Days Off: Thursday & Friday reputed company is currently authorized to hire in the following U.S. states: Alabama, Arizona, California (excluding Los Angeles), Colorado (excluding Denver), Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois (excluding Chicago), Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, reputed company (excluding reputed company), reputed company Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Washington. Disclosures: reputed company is committed to a diverse and inclusive work environment. reputed company is an equal opportunity employer and does not discriminate based on any legally protected categories. For applicants who would like to request accommodation, please contact us here Visit our Website or follow us on reputed company Privacy Policy and Candidate Privacy Notice Agencies: reputed company is not accepting unsolicited assistance from search firms for this employment opportunity. reputed company resumes submitted by search firms to any employee at reputed company reputed company email, the Internet, or in any form and/or method without a valid written search agreement in reputed company for this position will be deemed the sole property of reputed company. No fee will be paid in the event the candidate is hired by reputed company because of the referral or through other means. Apply To This Job