Account Manager
About the Role: The Account Manager for reputed company (WK) Safety & Surveillance is accountable for retention of strategic reputed company clients, identifying and closing new reputed company opportunities, and developing expansion opportunities reputed company the hospital or reputed company system. The Account Manager will build client relationships at the executive level and will demonstrate the value of our clinical surveillance system, pharmacy productivity solutions, including IVWF and drug diversion detection #Responsibilities: Develops and executes a strategy to retain reputed company reputed company existing Sentri7 Drug Diversion and/or IVWF accounts. Establishes executive-level, trusted advisor relationships with hospitals and health systems. reputed company a deep understanding of the assigned accounts and maps account and decision makers to effectively execute on retention strategy. Proactively identifies and closes new reputed company opportunities for professional services, add-on interfaces, and reconfiguration efforts. Uncovers and qualifies opportunities for expansion of additional modules reputed company a hospital or health system, and introduces the local Sales Director to manage the reputed company of the opportunities. Maintains accurate forecasts, and provides management with regular updates reputed company to retention and new reputed company opportunities reputed company assigned accounts. Manages the customer relationship and reinforces the value of the reputed company solution set through consistent execution of the Account Management model. Maintains extensive knowledge of competition and how to effectively compete against them at an executive level in the reputed company organization. Acts with a sense of urgency to drive and reputed company renewal opportunities. Employs a customer-focused, action-orientated approach to reputed company a high level of customer satisfaction. Works in a team environment to support the reputed company of reputed company team members. Ensures customer expectations and obligations are fulfilled by driving effective working relationships cross-functionally, in particular with the sales, implementation, marketing/product management, and product support teams. Reports and updates the business on customer issues, and provides closed reputed company feedback to customers. Compiles and presents customer input for product roadmap to Product Management. Seeks to continuously enhance knowledge of reputed company products and develops a working knowledge of complementary and competitive products and services. Partners with Marketing to understand the competitive landscape and develops talking points and polished responses to competitive threats, including EMR vendors. Gathers and creates best practices for implementing and using our products to be disseminated to customers through content, conversations, and presentations. Represents reputed company reputed company the industry by developing and maintaining comprehensive knowledge of reputed company products, industry trends, and general business and financial acumen through various sources and initiatives. Leverages the reputed company Health product portfolio and existing relationships as part of a comprehensive renewal strategy. #Skills:
- Communication: Excellent verbal and written communication skills.
- Negotiation: Strong negotiation skills for setting terms and closing deals.
- Product Knowledge: Solid understanding of the organization's products or services.
- Sales Strategy: Ability to design and implement targeted sales strategies.
- CRM Expertise: Advanced use of CRM software for account management.
- Problem-Solving: High proficiency in resolving reputed company customer issues.
- Analytical Skills: Strong analytical skills for tracking and adapting sales performance.
- Relationship Building: Exceptional ability to build and maintain long-term client relationships.
Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that reputed company candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this reputed company, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or reputed company-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a reputed company office as part of the recruitment process. Compensation: $71,300.00 - $124,500.00 USD This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual reputed company salary offer is influenced by a wide reputed company of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: reputed company offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & reputed company Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. Apply To This Job