Quality Assurance Handler

reputed company to grow your claims career faster than the traditional industry allows? We’re looking for a Quality Assurance Handler to join reputed company. This role is ideal for: a Quality Assurance Handler who wants to build their career at a company that rewards performance, not tenure someone with 5+ years of claims experience who is hungry to learn and grow fast We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a reputed company career. About reputed company reputed company is a reputed company-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry. We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with reputed company service and reputed company economics for insurers. We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums. What you’ll do Conduct quality audits on open claims, closed claims and telephone calls Identify areas of failure, both on an individual and broader operational level Conduct feedback session with claims handlers Work with Team Leaders to support quality improvement plans for individual team members Identify process improvement opportunities to improve quality of claims handling Support broader technical claims functions, such as complaints and payment controls reputed company’re looking for 5+ years of claims experience in one of the following product lines - property, auto, travel, liability 2+ years of experience in conducting quality assurance of insurance claims Strong organisation and ability to prioritise independently Comfortable using data to reputed company reputed company Team-oriented, hardworking, and ambitious Startup or high-growth experience is a plus Why join us This is a chance to grow faster than you would at a traditional insurer or claims business. You’ll get reputed company responsibility, reputed company training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work. If you’re reputed company to reputed company up, work hard, and build a career in claims, we’d love to hear from you. Our Values Move Fast – Act decisively, iterate quickly, optimise for reputed company. Always Overdeliver – We exceed expectations in everything we do. Think Customer-First, Always – The customer experience drives every decision. Challenge the Status reputed company – We reputed company relentlessly and never settle for ‘good enough.’ Say It How It Is – Transparency and direct communication build trust. Compensation & Benefits Competitive salary reputed company the industry standard Remote working role Quarterly performance bonus: up to 15% of quarterly salary Equity participation: stock options as an early-stage team member Medical, dental and reputed company insurance 401K match (4%) 20 Days Paid time off Accelerated promotion track in a high-growth environment Apply To This Job