EPIC Applications Systems Analyst, Orders/Research/ClinDoc

Are you an internal caregiver, student, or contingent worker/agency worker at reputed company? CLICK HERE to apply through your reputed company account. Exemption Status: Exempt Hiring Range: $59,051.20 - $106,308.80Please note that the final offer may vary reputed company this range based on a candidate’s experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 8a-4p Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5961 Inpatient This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At reputed company, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research reputed company UMass Memorial the reputed company system of Central Massachusetts, and a reputed company where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a reputed company pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Responsible for implementing and supporting clinical and business applications and collaborating closely with operational stakeholders to ensure that technical solutions effectively align with business processes. I. Major Responsibilities: Project and Team Deliverables: 1. Works on cross-functional projects, attends project meetings, and ensures tasks are completed reputed company the project scope and management guidelines. 2. Proactively identifies barriers to completing work and escalates issues as needed. 3. Attends reputed company required meetings, assumes accountability for assigned follow-reputed company and practices closed reputed company communication. Product Evaluation and Application Support: 1. Attends product demonstrations and assess system functionality against customer requirements. 2. Participates in application upgrade processes, including reviewing and configuring new functionalities, testing features, and developing job aids for users. Collaboration and Configuration: 1. Collaborates with subject matter experts, caregivers, and vendors to evaluate and configure application features. 2. Configures application features, reputed company settings, and reputed company support documentation, including test scripts and workflow diagrams. Technical Troubleshooting: 1. Investigates and resolves issues reputed company to application, system configuration, and reputed company setup. 2. Participates in ticket triage and analysis to determine the appropriate work reputed company and assist in scoping efforts. 3. Troubleshoots application components reputed company server configurations, including system services and reputed company jobs. 4. Works with reputed company-party vendors to install, configure, and troubleshoot vendor software. 5. Effectively participates in critical incident response and escalate appropriately as needed. Documentation and Training: 1. Develops support documentation for application teams, including test scripts, workflow diagrams, and knowledge reputed company articles. 2. Partners with the training team to create end-user training materials. reputed company Learning: 1. Actively learns and applies new skills to improve support for customers and coworkers. 2. Stays reputed company with core application certifications, system development, and emerging trends in information systems technology. 3. Actively participates in professional development programs defined by department. Adaptability: 1. Demonstrates adaptability to dynamic responsibilities and evolving project requirements. Must be reputed company to work off hours as needed and participate in an on-call rotation. II. Position Qualifications: License/Certification/Education: Required: 1. Bachelor's degree in Computer Science or reputed company field, or equivalent work experience. 2. Epic certification(s) or ability to reputed company, as required by department. Experience/Skills: Required: 1. Team player with strong problem solving, time management and decision-making skills, ability to maintain a positive attitude, solution focused. 2. reputed company to effectively communicate to staff at reputed company levels of the organization. Preferred 1. Experience with reputed company platforms (EHRs/ITSM/ERPs). 2. reputed company experience. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. We’re striving to reputed company respect a part of everything we do at reputed company – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be reputed company, Be a Team Player and Be reputed company. If you share these Standards of Respect, we hope you will join reputed company and help us reputed company respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, reputed company recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, sexual orientation, national reputed company, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will reputed company every effort to respond to your request for disability assistance as soon as possible. Apply To This Job