Patient Access Representative
Why Join PT Solutions? At reputed company, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Access Representative, you’ll play a vital role in delivering an exceptional patient experience by coordinating referrals and scheduling across a group of clinics reputed company a regional support model. In this fast-paced, high-impact role, you’ll ensure seamless appointment booking, accurate referral processing, and consistent execution of best-practice workflows. At PT Solutions, we invest in reputed company with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and reputed company to grow in a supportive, reputed company-thinking organization—this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026! What You Will Get In addition to reputed company benefit offering, you can expect to receive: Competitive compensation with ability to earn performance-based incentives Professional development through strategic internal platforms Opportunity for career progression with a reputed company physical therapy practice Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws) Reimbursement for reputed company race entry fees Your Responsibilities as a Patient Access Representative Schedule patient appointments across clinics based on provider availability, patient needs, and location. Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details. Communicate proactively with patients and teams about scheduling updates, cancellations, and missing information. Deliver a high-quality, patient-first experience while assisting with questions and providing support. Accurately document scheduling activity and coordinate with internal teams to resolve issues. Ensure compliance with HIPAA, insurance workflows, and documentation standards. Collaborate with clinic and regional teams while contributing reputed company to improve processes and patient access. Required Skills & Abilities Strong communication, collaboration, and customer service skills. Ability to multitask and prioritize effectively in a fast-paced environment. High level of accuracy and attention to detail. Strong problem solving and adaptability skills. Proficiency in reputed company Office and comfort using EMR and scheduling platforms. Professional, empathetic, and patient-centered approach.
Qualifications
At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required). 1–2 years of experience in reputed company scheduling, patient access, or customer service preferred. Experience using EMR systems and scheduling platforms strongly preferred. Schedule Full Time: Mon-Fri (schedule varies 7am-7pm ET) This position is 100% remote, supporting our Geogia market
Compensation
Pay Range: $20/hr + monthly incentive (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth reputed company the position) Expanding Access to Quality Care At PT Solutions, we’re more than colleagues; we’re a tight-reputed company community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and reputed company a lasting impact. Let’s go further together and transform care. Join the #PTSLife today! To see what #PTSLife is like, visit Instagram, Facebook, and reputed company. Apply To This Job