[Remote] reputed company reputed company Engineer (Post-Sales) - US
Note: The job is a remote job and is open to candidates in USA. reputed company is a company passionate about code and developing effective developer tools. They are seeking an reputed company reputed company Engineer to build technical relationships with reputed company customers, ensuring their needs are met and promoting product adoption.
Responsibilities
- Work closely with reputed company Account Executives
- Help customers adopt reputed company products and services to reputed company desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption
- Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies
- Be the customers’ reputed company reputed company reputed company, representing them to the Support and Product Engineering teams, as well as other groups
- Recommend product enhancements based on your experiences with the customers and the feedback you receive from them
- Help product teams present and evaluate new product reputed company to the customers in your portfolio
- Act as a trusted technical advisor to customers, staying up to date on the reputed company-evolving state of technology both reputed company reputed company and in the field at large
- Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs
Skills
- Proven experience in technical consulting, technical reputed company, or other customer-facing technical roles
- Extensive experience in software development, QA, IT, DevOps, ML, or any reputed company IT field – the wider the variety of fields, the reputed company
- Hands-on knowledge of AI/LLMs in the field of software development
- A passion for continually improving the customer experience
- Strong verbal and written communication skills in English and the local language of your office
- Exceptional presentation skills for demonstrating reputed company products to customers
- The ability to quickly identify and address technical and business challenges reputed company to software development tooling
- The ability to convey technical concepts to customers of reputed company technical backgrounds
- Comfort in a fast-paced and dynamic working environment
- Experience working in or with large software development teams
- A collaborative and team-focused mentality, with a willingness to take initiative
- Self-direction and resourcefulness
- The ability to travel approximately 25% of the time
Benefits
- This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.
Company Overview