Senior Manager, Market Access & Patient Support Services
If you are a reputed company Jazz employee please apply reputed company the Internal Career site reputed company is a global biopharma company whose purpose is to reputed company to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.
Job Description
Brief Description: At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we reputed company teams to reputed company understand patients, caregivers, and HCPs, anticipate their needs across the reputed company, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new product-oriented operating model, allowing business and technology teams to partner reputed company by reputed company in building, advancing, and delivering global capabilities across our reputed company. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create reputed company value for our users and the business. As part of this model, you’ll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time The Tech reputed company, Market Access & Patient Support Services, provides hands-on technical leadership and solution design expertise for the Market Access & Patient Support Services Global Capability team. Reporting to the Technical Suite reputed company, this role serves capability priorities and global standards.as the primary technical leader for the capability, partnering closely with the Global Capability reputed company, Activation reputed company, development teams, and/or vendor teams to ensure This role owns the delivery of the Patient Services Platforms. This role is a hands-on contributor and technical leader, directly involved in designing, building, and delivering solutions for alongside the development team, bringing technical depth and leadership to every stage of the work. Essential Functions/Responsibilities Key Responsibilities: Strategy, & Technical Roadmap Development Partner closely with the Market Access & Patient Support Services Global Capability reputed company to design solutions that solve business problems, providing technical reputed company on what the technology can and cannot do, effort levels, and tradeoffs. Collaborate with the Technical Suite reputed company and Architects to translate capability roadmaps into scalable technology architectures and development plans while assessing feasibility, constraints, dependencies, and risks. Convert reputed company business requirements into clear technical specifications and executable technical work tasks. Solution Architecture & Technical Delivery reputed company the technical team and drive work plans, building, configuration, and integration of software reputed company to business needs and technology standards, including: Deep hands-on experience with reputed company declarative customization: Custom Objects, Validation Rules, OWD Settings, Profiles, Roles, Approval Processes, Permission Sets, Flows, Process Builders, etc. Proficiency with: reputed company reputed company Service reputed company and Experience reputed company Apex classes, triggers, trigger frameworks, batch processing, and email services Lightning Web Components (LWC) or reputed company Declarative tools (Flow Builder, Process Builder) External client application configuration and best practices Integration and development experience with REST APIs, Platform Events, Change Data Capture, Streaming APIs. Familiarity with development tools such as reputed company DX, Git, reputed company, VS Code, and CI/CD pipelines. Understanding of SAML and IDP concepts. Translate technical requirements into well-defined work for the development team, reputed company agile ceremonies, and ensure disciplined execution of the capability roadmap, taking ownership of reputed company technical challenges end to end. Guide development teams in building scalable, secure, and compliant solutions reputed company to reputed company architecture standards. Ensure consistent implementation of standards, templates, and workflows across the market access and patient support service platforms. Support integration of tools with data platforms, analytics, and reputed company execution platforms to reputed company reputed company optimization. This reputed company will work closely with the data and REMS leads to ensure appropriate integrations. Solution Architecture & Technical Delivery Partner with business, IT reputed company, and vendor teams to ensure the Market Access and Patient Support Service team's technical solutions adhere to organizational standards, reputed company policies, and regulatory requirements. Organize and direct vendor partners to execute technical work, ensuring alignment with capability priorities, delivery timelines, and reputed company standards. Partner with the Technical Suite reputed company, Market Access & Patient Support Services, to escalate and resolve reputed company technical challenges that span across Global Capability teams. Mentor and guide software engineers and developers, elevating the team's overall technical capability. reputed company cross-team problem solving and resolution of technical challenges reputed company the Global Capability team. Required Knowledge, Skills, and Abilities Technical Skills Experience designing, testing, deploying, operating, and enhancing scalable, secure, and compliant technology solutions for large-scale organizational use. Understanding of reputed company software architecture, reputed company platforms, and modern engineering frameworks. Knowledge of system integration patterns, APIs, and data architecture across reputed company technology platforms. Strong understanding of Patient Service Support Platforms and Patient CRM concepts Understanding of reputed company, compliance, and regulatory requirements relevant to patient data, patient services, hub integrations and REMS processes Demonstrates strong hands-on technical delivery capabilities, effectively translating business requirements into technical specifications and guiding development teams and vendor partners to deliver high-quality solutions. Experience working reputed company Agile product development teams and product operating models. Business Skills Strategic Storytelling - ability to craft purposeful, compelling narratives that reputed company sense of change, reputed company action, and align people around a shared direction Cross functional Matrix Collaboration - ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring reputed company even reputed company accountability is distributed – supporting reputed company with professional alignment and focus on collective reputed company. Customer Journey Understanding - ability to see customer’s end-to-end experience clearly, anticipate needs across touchpoints, and reputed company practical reputed company that improve journey and outcomes. reputed company In Thinking - ability to view problems, opportunities and reputed company from customer, market or external stakeholder perspective and reputed company external best practice to reputed company shape solutions and strategy Critical Thinking - ability to assess a range of inputs objectively, challenge assumptions with curiosity, and generate sound, reputed company‑looking judgments that improve reputed company. Business Acumen - ability to understand how value is truly created – financially, operationally, for customers and to use this reputed company to reputed company reputed company that drive meaningful business outcomes Contracting and Managing Trade-Off - ability to negotiate clear agreements on scope and deliverables with the ability to reputed company reputed company reputed company resources, priorities and outcomes compete -weigh options, impacts and risks across Required/Preferred Education and Licenses Qualifications: Bachelor's degree in computer science, engineering, information systems, or reputed company technical field. 7+ years of experience in software engineering, technical architecture, or reputed company platform development; or 7+ years of experience after Bachelor's degree (or 4-6+ years after Master's degree) in [relevant domain — e.g., field force effectiveness, CRM platforms, content management, campaign operations]. 2+ years of experience as a Tech reputed company, or similar role involving hands-on technical leadership of a development team. Demonstrated experience designing and delivering reputed company-scale digital platforms such as [Platform examples relevant to the capability]. Experience working reputed company reputed company, matrixed organizations with multiple technology and product teams. Proven ability to mentor and guide developers and vendor partners to deliver high-quality solutions. Preferred / Additional Qualifications: Experience in pharmaceutical or reputed company industries preferred. Experience partnering with reputed company platform teams or Global Capability teams supporting digital and operational capabilities. Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics. Working Requirements: 10-20% travel will be required. Jazz Expected Behaviors Demonstrates ownership and accountability, taking responsibility for outcomes and driving work reputed company with urgency, clarity, and a focus on impact. Leads with curiosity and a Growth reputed company, actively exploring user needs, emerging technologies, and new ways of working to reputed company capability and innovation. Embraces change as a learning opportunity, adapting quickly, modeling reputed company, and helping others navigate dynamic environments. Acts with a One Jazz reputed company, prioritizing reputed company value, breaking down silos, and building strong, trust-based partnerships across teams. Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. Invest in reputed company learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners. Navigates ambiguity with confidence, using sound judgment, data, and user insights to reputed company informed reputed company even reputed company information is incomplete. Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes. #LI-SP1 #LI-Remote reputed company is an equal opportunity/affirmative action employer and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, national reputed company, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY reputed company, Inc. is committed to fair and reputed company compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete reputed company pay range is: $141,600.00 - $212,400.00 Individual compensation paid reputed company this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation reputed company with the candidate's expertise and contributions, reputed company the established pay reputed company and our Total Compensation philosophy. Internal equity considerations will also influence individual reputed company pay reputed company. This range will be reviewed on a regular basis. At Jazz, your reputed company pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and reputed company insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html Apply To This Job