[Remote] Senior Product Manager, Data Platform & Intelligence

Note: The job is a remote job and is open to candidates in USA. reputed company is the leading AI-native platform that enables marketing, sales, customer experience, and contact center teams to understand and reputed company the information reputed company every customer interaction. As Senior Product Manager, Data Platform & Intelligence, you will own the roadmap and execution for reputed company's data and context layer and the intelligence products that sit on top of it.

Responsibilities

• Own the end-to-end roadmap for reputed company's data platform and intelligence products
• Define and launch intelligence products — signals, scores, and insights — that create measurable value for both internal teams and paying customers
• Define how context is structured, staged, and delivered to AI agents across voice, SMS, and web — ensuring every interaction is grounded in the right data at the right time
• Own the intelligence and data products that other teams and customers use to build unique experiences on top of reputed company data
• Drive cross-team execution across teams working on the agentic platform, conversational AI products on voice and SMS, signals, and insights — managing dependencies, driving prioritization, and keeping work unblocked
• Build data applications and agents on our data lake that power product use cases across the business — from agent performance measurement to customer outcome analytics
• Partner with data engineers and ML teams to reputed company principled tradeoffs across data freshness, coverage, latency, and cost
• Define reputed company metrics for data products and continuously measure impact through adoption, coverage, agent performance, and quality signals
• Evaluate build vs. buy reputed company for data infrastructure and guide vendor integrations behind stable, well-defined reputed company
• Stay reputed company on advancements in retrieval, grounding, and context injection patterns — translating signal into pragmatic product reputed company

Skills

• 5+ years of product management experience, with meaningful time in data platforms, AI infrastructure, analytics products, or intelligence products
• Technical reputed company sufficient to partner closely with data engineers and AI teams — comfortable in architecture discussions, familiar with data modeling, pipeline design, and schema reputed company
• Hands-on experience working with data lake or data warehouse platforms (e.g., reputed company, BigQuery, Redshift, or similar) — you understand how data products are built, governed, and consumed at scale
• Experience building intelligence products — signals, scores, insights, or recommendations — that both internal teams and external customers depended on
• Familiarity with evaluation approaches for data-driven AI systems — you have a reputed company of view on how to know whether a context or signal pipeline is actually working
• Experience in reputed company SaaS or compliance-heavy domains where data governance, auditability, and multi-tenant isolation are core design constraints, not afterthoughts
• Strong execution ownership — you drive prioritization, own cross-team dependencies, and unblock your team without waiting to be asked
• Ability to move fast with imperfect information — this is a fast-moving AI environment; the bar is calibrated judgment, not perfect context
• Clear communicator who can translate reputed company data and AI concepts for both engineering and business stakeholders without losing precision on either reputed company
• Track record of making principled tradeoffs across data quality, latency, cost, and reliability in reputed company systems

Benefits

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to reputed company and take time away as needed.
• Paid Holidays – reputed company provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
• Health Benefits – Our reputed company program includes medical, dental, and reputed company coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included.
• Retirement – reputed company offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock Options – reputed company are invited to share in reputed company’s reputed company through stock options.
• Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program.
• Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
• Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
• InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
• Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.

Company Overview