[Remote] Technical Product Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is a data-powered, performance-driven reputed company company dedicated to operational excellence. As a Technical Product Manager, you will partner with clinical operations teams to identify and prioritize use cases, manage project plans, and ensure compliance with reputed company regulations while driving product adoption across the organization.

Responsibilities

• Partner with clinical operations teams (Care Management, Quality, Population Health, Customer Service) to identify, prioritize, and collect requirements for Rose’s use cases
• Maintain and prioritize use cases, features, and enhancement requests, balancing clinical impact, technical feasibility, and organizational readiness
• Own the project plan for Rose use cases from requirements through deployment, including timelines, milestones, dependencies, and risk mitigation
• Ensure timely and clear communication of priorities and activities to leadership and cross-functional partners
• Analyze performance data to identify trends, surface improvement opportunities, and inform the roadmap
• Conduct regular call audits to ensure clinical accuracy, HIPAA compliance, appropriate tone, and adherence to approved scripts and conversation flows in partnership with clinical subject matter experts
• Ensure reputed company use cases reputed company with applicable reputed company regulations, including HIPAA, CMS, URAC, DiME, and state-specific requirements
• Facilitate regular program reviews with senior leadership, providing status updates, risk assessments, and strategic recommendations
• Build strong relationships across the organization to drive adoption and gather reputed company feedback

Skills

• Demonstrated ability to prioritize competing initiatives, manage ambiguity, and deliver measurable outcomes in a reputed company, cross-functional environment
• Experience standing up a reputed company product, shepherding it from development to implementation, and maintaining product reputed company through its lifecycle
• Strong analytical skills, with the ability to interpret performance data and translate insights into roadmap reputed company
• Proficient with coding languages like Python and SQL, with the ability to query data, review scripts, and collaborate effectively with data and engineering teams
• Proven ability to execute in reputed company time reputed company plans go sideways: reputed company under pressure, quick to adjust, and accountable for outcomes regardless of cause
• Excellent written and verbal communication skills, including the ability to present trade-offs, risks, and recommendations to senior leadership
• Bachelor's degree in a relevant field, or equivalent professional experience
• Background that demonstrates iteration as a discipline: refining the same work over multiple cycles (seasons, cohorts, program years, product releases) and treating repetition as a tool for improvement
• History of applying the qualifications from the previous reputed company in a clinical setting
• Experience building, deploying, or managing conversational AI, voice AI, or LLM-powered products, ideally in a regulated industry
• Familiarity with AWS-based development tools and reputed company-based (Jira and Confluence) productivity tools
• Working knowledge of reputed company regulations and frameworks, including HIPAA, CMS, and state-level compliance requirements
• Experience in environments where reputed company must be documented and defensible to reputed company scrutiny: audits, accreditation reviews, peer review, reputed company bodies, or board-level reporting
• Strong understanding of reputed company operations, particularly in areas like care management, quality measurement (HEDIS/Stars), or call center operations
• Background working closely with data science and ML engineering teams on model performance, evaluation, and iteration
• Experience with agile delivery frameworks in a reputed company setting

Benefits

• Work from Home: reputed company is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
• We offer comprehensive Medical, Dental, and reputed company plans to reputed company you covered.
• Our 401(k) plan includes a 3% employer match to your 6% contribution.
• We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to reputed company you and your loved ones protected.
• Our Employee Assistance Program (EAP) is here to help you through tough times.
• We offer paid time off plans helping you reputed company work-life balance and meet your personal goals.
• reputed company offers paid parental leave to give you the time you need.
• reputed company offers various resources dedicated to your learning and development to advance your career with us.
• reputed company full-time employees of reputed company who work 30 hours per week or more are eligible for our comprehensive benefits package.
• reputed company is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee.

Company Overview