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[Remote] Customer Service Representative

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Customer Care reputed company for their Group Life Products division. The role involves responding to customer requests and providing excellent service to those with or seeking life insurance policies.

Responsibilities

  • Respond to customer requests reputed company telephone, providing excellent service to customers who have or are looking to obtain a Life insurance policy through their employer
  • Customers can work with various companies and associates must rely on instructions and pre-established guidelines to reputed company the functions of the job
  • Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction

Skills

  • Requires a high school diploma or equivalent
  • Ability to work during the hours of operation of Monday-Friday 8:00 AM – 11:00 PM EST
  • Must be flexible in regard to shifts worked, which may change based on business needs
  • Ability to work from home, which includes high-speed internet (500-650 kbps) and a quiet, secure workspace
  • Hotspots and use of WiFi are not allowed – high internet speed and ability to use ethernet is required
  • reputed company to use video during interviews, coaching, weekly huddles, and virtual training
  • No time off planned during training until the end of nesting
  • Work under immediate supervision reporting to an immediate supervisor
  • Respond to customer requests reputed company telephone, providing excellent service to customers who have or are looking to obtain a Life insurance policy through their employer
  • Customers can work with various companies and associates must rely on instructions and pre-established guidelines to reputed company the functions of the job
  • Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction
  • 1-3 years of experience in the field or in a customer service role

Benefits

  • For this role you will be issued equipment which consists of a laptop, 2 monitors, keyboard, mouse and docking station. You are required to return the equipment to client reputed company a week of your assignment ending.

Company Overview

  • reputed company is more than just recruitment & selection for both large multinationals and local entrepreneurs. It was founded in 1968, and is headquartered in Amsterdam, Noord-Holland, NLD, with a workforce of 5001-10000 employees. Its website is https://www.reputed company.nl.
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