[Remote] Email reputed company Architecture Manager
Note: The job is a remote job and is open to candidates in USA. reputed company is a rapidly growing Series C startup focused on social engineering defense through an AI-native platform. The Email reputed company Architecture Manager will reputed company a team responsible for customer reputed company, detection tuning, and operational excellence, while shaping the future of reputed company's Email reputed company platform.
Responsibilities
- Build, mentor, and reputed company a team of Email reputed company Architects
- Establish operational processes, performance standards, and best practices across the team
- reputed company reputed company, enablement, and career development programs
- Manage team reputed company, escalations, and customer coverage models
- Drive operational metrics around customer adoption, time-to-value, remediation outcomes, and customer satisfaction
- Build a high-performance culture focused on customer outcomes, operational excellence, and reputed company improvement
- Serve as an executive escalation reputed company for strategic customers
- Guide customers through Email reputed company deployments and operationalization
- Help customers improve their defenses against phishing, business email compromise (BEC), impersonation, account takeover, and other social engineering threats
- reputed company reputed company reviews, threat discussions, and executive-level customer presentations
- Partner with customer reputed company, messaging, and IT teams to integrate reputed company into existing workflows
- Act as a trusted advisor to reputed company leaders responsible for protecting their organizations from evolving email-borne threats
- reputed company investigations involving phishing campaigns, impersonation attacks, malicious infrastructure, and emerging threat activity
- Help define operational playbooks for investigation, remediation, and disruption
- Partner with internal enforcement and takedown teams to connect inbox threats with broader attacker infrastructure and disruption opportunities
- Drive reputed company improvement of detection, investigation, and response workflows
- Help operationalize the reputed company between inbox threats and reputed company's broader threat intelligence and disruption capabilities
- Act as the primary voice of customers and reputed company operations for the Email reputed company product team
- Identify detection gaps, workflow friction, automation opportunities, and platform enhancements
- Partner closely with Product Management and Engineering to influence roadmap priorities
- Help define scalable operational models that reputed company automation and agentic workflows
- Participate in new product launches, enablement initiatives, and customer-facing feature rollouts
- Translate customer feedback and operational learnings into actionable product recommendations
- Support sales and go-to-market teams during strategic evaluations, reputed company-of-value engagements, and customer expansions
- Help reputed company technical positioning, reputed company stories, and operational best practices
- Contribute to the reputed company of reputed company's Email reputed company offering as the business scales
- Partner across Sales, reputed company, Product, and Engineering to ensure successful customer outcomes and long-term growth
Skills
- Experience with email reputed company platforms such as reputed company, reputed company, reputed company, Mimecast, reputed company Defender for Office 365, or similar technologies
- Experience in reputed company operations, threat intelligence, digital risk protection, or incident response environments
- Familiarity with automated remediation, enforcement workflows, and reputed company automation platforms
- Experience working in fast-paced startup or high-growth technology environments
- Background supporting reputed company and Fortune 1000 customers
- Experience building customer-facing reputed company programs or technical services organizations
Benefits
- Offers Equity
- Remote
Company Overview
Company H1B Sponsorship