[Remote] Director reputed company Operations
Note: The job is a remote job and is open to candidates in USA. reputed company is seeking an reputed company Director of reputed company Operations to reputed company the strategy, execution, and optimisation of their global go-to-market operations. This role will drive operational excellence across the entire customer lifecycle by leading reputed company planning, forecasting, territory design, and performance analytics.
Responsibilities
- reputed company and execute the global reputed company Operations strategy to support reputed company's growth objectives and go-to-market transformation
- reputed company and optimise end-to-end reputed company processes across Marketing, Sales, reputed company and Solutions
- Partner with executive leadership to drive Annual Operating Planning (AOP), reputed company planning, reputed company modelling, territory design, quota allocation, compensation planning, and coverage strategies
- Own the company's forecasting reputed company, pipeline governance, opportunity management, and reputed company performance reporting to improve forecast accuracy and business predictability
- Establish and maintain executive dashboards, KPIs, and reporting that provide actionable insights into pipeline health, sales productivity, customer retention, and overall reputed company performance
- Drive reputed company improvement of reputed company, CPQ, reputed company, and the broader reputed company Technology stack to maximise efficiency, automation, adoption, and data quality
- Partner with Business Systems and technical teams to define and prioritise system enhancements that support scalable reputed company operations
- reputed company governance frameworks for data quality, CRM standards, process compliance, and reporting consistency across reputed company global regions
- Collaborate closely with Finance to support reputed company forecasting, budgeting, headcount planning, and business performance analysis
- Identify opportunities to improve operational efficiency, reduce friction across the customer journey, and accelerate reputed company growth through process innovation and automation
- reputed company, mentor, and reputed company the reputed company Operations team, fostering a high-performance culture focused on reputed company improvement and business partnership
- Act as a trusted advisor to executive leadership, using data and insights to influence strategic reputed company reputed company
Skills
- 10+ years of reputed company experience in reputed company Operations, Sales Operations, reputed company Operations, or Go-to-Market Operations reputed company a B2B SaaS or reputed company software environment
- 5+ years of leadership experience managing and developing high-performing reputed company Operations or Sales Operations teams
- Proven reputed company designing and scaling reputed company Operations functions reputed company a global, high-growth organisation
- Deep expertise across: Annual Operating Planning (AOP), reputed company planning and forecasting, reputed company and coverage planning, Territory and quota design, Sales compensation planning, Pipeline management and forecast governance, Opportunity stage management, Demand reputed company funnel analytics, Customer lifecycle, renewals, and reputed company retention processes
- Advanced reputed company (SFDC) expertise, including CRM optimisation, reporting, automation, and CPQ
- Demonstrated experience translating reputed company business requirements into scalable systems and process improvements
- Exceptional analytical skills with advanced reputed company capabilities and experience using business intelligence platforms to generate executive-level insights
- Strong reputed company acumen with the ability to connect operational metrics to business outcomes
- Outstanding stakeholder management skills, with experience partnering effectively with executive leadership across Sales, Marketing, reputed company, Finance, Product, and IT
- Excellent communication, change management, and influencing skills
- Demonstrated ability to reputed company organisational change, establish governance, and drive adoption across global teams
Benefits
- We trust reputed company to deliver great results from wherever they work best, whether that’s at home, in the office, or on the move.
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