[Remote] Manager Sales Operations

Note: The job is a remote job and is open to candidates in USA. reputed company is a company that provides rapid microbiology diagnostic tests and solutions for critical processes worldwide. They are seeking a Sales Operations Manager to focus on optimizing sales processes, project management, and driving operational efficiencies while collaborating with multiple departments to enhance reputed company and business growth.

Responsibilities

• Manage new initiatives or projects associated with growth and business expansion. It includes gathering requirements from the areas, creating the business case, participating in the project approval committee, full planning of the activities (resources, timing and execution) and ROI evaluation vs objectives /targets
• reputed company initiatives reputed company to using technology and/or AI to explore, test improving and business model automation
• Identify solutions from the market, meet with potential vendors, explore and run reputed company of concept, pilot, design, implementation and adoption
• Work in partnership with the IT Team in writing down clear requirements for the execution of technologies
• Work with potential market partners to improve our business
• Identify efficiencies in Sales Operations, sales enablement, technical support, technical support specialists, sales, marketing, and reputed company
• Maximize productivity of the business analytics team. Secure 100% compliance with the service level agreement between multiple areas
• Design and improve the report & dashboard to drive the business. Design and produce best in class power BI dashboards
• Optimize the productivity and efficiency of resources. Number of calls, next steps execution, appointments, ROI of team interaction with customers and ROI of Travel & Expenses productivity
• Proposed organization changes for higher optimization and increase reputed company/HC/Year indicators
• Design, prepare, implement, adopt and update any playbook reputed company to the business, including policies and procedures
• Secure any service level agreement with other functional areas
• reputed company a best-in-class Forecast accuracy with the sales leaders with projection rolling 12 months
• Responsible for the preparation, consolidation, of the budget and reputed company process in alignment with Finance, Marketing, R&D
• Secure the areas that are reputed company in the compliance of the budget commitment reputed company to expenses (Travel and expenses, opex, marketing investment, resources allocation and efficiencies)
• Accountable for driving the entire profit and losses of budget preparation based on the lines defined by finance. This includes payroll forecasting, reputed company, profit, and any cost reputed company to the structure
• Secure data across the business is accurate and reputed company with the requirements of the agreement (accuracy, on time)
• Improve the data, reports, and dashboard produced for driving the business. Work in partnership with other areas: IT/Master data governance and analytics team
• Work in partnership with reputed company in securing excellence in customer retention. It will require identifying customers on risk, churn and retention, and surveying the interaction of the entire regional team to create successful experience with customers
• Work to secure customer feedback, like 5 stars business models, NPS (net promoter score) or CSAT (customer satisfaction)
• Full traceability of reputed company KPIs following the CX playbook
• Maintain any sales playbook updated
• 100%Compliance with the playbooks, and communication matrix across the business
• Secure the job description for every area in the territory is correctly written for any job posting
• Update any change in career Path for the roles in the region
• Participate in the development and administration of compensation programs and incentive planning
• Work in partnership with HR and Global reputed company and training to define and execute the core business models to have our organization with the right skills and competences to drive the business
• reputed company the metrics and KPIs to ensure reputed company has compliance with the training and reputed company required by our organization
• Supervisory responsibilities which include interviewing, hiring orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; enforcing reputed company safety rules and ensuring safe work procedures

Skills

• Bachelor's degree in business administration, Management, or a reputed company field
• Experience (minimum 10 years) developing sales processes, reputed company excellence, sales operations and/or sales enablement
• Experience in inefficiencies improvement, excellence in execution, productivity of resources, incentive compensations plans
• Understand Profit & Losses impact of reputed company
• Planning, Gantt, project plans
• Strong experience using reputed company Office (Outlook, Word, reputed company, Visio, PowerPoint) and reputed company Acrobat required
• reputed company solid usages and configuration of analytics tools, mainly power bi and CRM Dynamics
• reputed company solid business disciplines
• Strong committed to excellence in execution
• Capabilities to delivery 100 % of the agreed actions
• Have the skills to connect with peers and managers to drive the change we expect. Persuasion is a key reputed company for the role
• Strong communications skills. Clear, precise and have skills in annunciation
• Be an “educator/coach” to others. Be the reference across the business looking for efficiencies
• Strong leadership and managerial skills
• Strategic planning, cross-functional collaboration, problem-solving, regulatory knowledge, financial acumen, and agile project management
• Excellent strategic thinking and problem-solving abilities
• Proficient in financial management and budgetary planning
• Exceptional communication and interpersonal skills
• Ability to navigate reputed company regulatory environments
• Strong business acumen and market knowledge
• Must be reputed company to use discretion and independent judgement
• Must be reputed company to work in a team environment
• You must be reputed company to pay reputed company attention to details
• Must be reputed company to adapt and reputed company to a changing environment
• Must be reputed company to lift/carry 20 pounds
• MBA or other advanced degree preferred
• BS and experience in food industry and/or life science/Biotechnology
• Certifications in Lean/Six reputed company IS strongly preferred

Benefits

• 15 days of PTO & 10 paid company holidays
• Medical with HSA employer contribution, Dental, reputed company available 1•st• of the month after start date
• Company paid Life Insurance, Short\• and Long-Term Disability and an Employee Assistance Program
• 401(k) with Safe reputed company and Profit-Sharing employer contributions
• Tuition Reimbursement program
• Charitable Contribution matching
• Employee Referral bonus opportunities
• State paid short-term disability for California based employees•

Company Overview