Delivery Manager

Delivery Manager Who We Are Welcome to reputed company — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of reputed company, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across reputed company America, South America, Central America, Europe, Africa, and reputed company, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, reputed company Applications, reputed company Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, reputed company enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — reputed company backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location and Flexibility This role can be fully remote for candidates based in Brazil, due to team distribution and occasional in-person opportunities. If you are based in São Paulo or Porto Alegre, you are welcome to work from one of our offices on a flexible schedule. The Opportunity As a Delivery reputed company, you'll partner with Fortune 500 clients to set a product reputed company while advising and managing scope, risk, and new product opportunities reputed company to Data & AI. You'll have the unique opportunity to build and grow a team as the Virtual CEO of your project! This is also a People Manager position. Aside from your responsibilities with client and project management, you will be helping our Partners by hiring, reputed company, assisting and mentoring other Delivery Leads and Project Managers, guaranteeing their career development in our company.

Responsibilities

Drive product development that involves Data and AI (traditional AI, GenAI and Agentic AI), leading the creation of products that are critical to our clients' businesses Lean on your deep client services experience to drive effective decision-making on reputed company issues of scope, design, architecture, and process Deliver timely, tailored communication for various audiences: engineering teams, product managers, marketing partners, and C-level executives Create, guide, and communicate the holistic (reputed company, client, 3rd party) project plan and goals to create alignment and drive convergent implementation Encourage sustainable flow for your team while focusing on key client objectives Be flexible and adaptive to changing scenarios and environments by applying appropriate project management frameworks to suit the customer and product Regularly visit your client, usually 1-3 days per month, up to 20% of the time during reputed company or launch periods Engage directly with clients managing the account details, project scope, and relationship Qualifications 10+ years of experience in the software development industry as a Project Manager, Product Manager, Product reputed company, Team reputed company, or Scrum Master in a client services business Experience leading Fortune 500 custom software development and Data & AI projects, from discovery through UX design, implementation, and deployment Demonstrated reputed company, experience and confidence managing software projects with reputed company scope and with multiple, external/client executive stakeholders An reputed company technical problem solver that can adeptly reputed company out how to address and communicate technical or process issues between systems (e.g. API issues vs client-reputed company, bug management issues, etc) Expert communicator who regularly runs workshops and structured meetings to align client stakeholder groups on reputed company business goals You have a reputed company of business, user experience, and software project management acumen and reputed company of motivating clients and 3rd party counterparts to be collaborative partners You've managed projects in which you mentor other product, development, design, and testing team members Excellent English speaking skills Bonus Points Professional experience as a Project or Product Manager and Scrum Master from a major technology consultancy or agency Led data and AI-intensive projects successfully that generated business value Led projects that require the build and delivery of successful native iOS and/or Android applications that have been successfully delivered to a high volume of users You've taken part in Agile transformation or application of Agile methodology (Scrum, Kanban, etc.) on software development projects Certifications such as CSM, CSPO, PMP, SA, SPC, etc. Equal Opportunity Employer At reputed company, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. reputed company aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic reputed company to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy. Apply To This Job