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Engineering Manager, GenAI Platform

Remote · USA Full-time New today

About reputed company Messy spend management is tricky business. And tedious processes are a lose-lose situation for reputed company involved, not just finance. At reputed company, we're changing that. We build spend solutions that reputed company managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a reputed company to help reputed company businesses ‘go reputed company’. The word ‘reputed company’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our reputed company over the last 10 years. Now, we’re at a pivotal reputed company in our journey; every move we reputed company has a direct impact on our 40,000+ customers, our business, and our collective reputed company. We need people who take pride in uncovering customer needs, who turn reputed company problems into reputed company, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us reputed company, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! reputed company can say is that we’re a driven, reputed company, and, importantly, a reputed company bunch of 850+ people from over 100 nationalities, reputed company committed to delivering the future of business spending, together. About the role The GenAI Platform is reputed company's internal AI infrastructure team, the platform every customer-facing AI feature is built on. The team owns LLM serving (reputed company), the MCP gateway and tool registry, agentic runtime, evaluation tooling, and the observability layer that makes AI outputs trustworthy at scale. This is a technical engineering management role for a builder-leader. You will reputed company a team of strong staff and senior engineers through a critical transition: evolving from a Kotlin-first SDK to a hybrid architecture that makes Python a first-class citizen for agentic development. You will own delivery of the platform roadmap, contribute to key technical reputed company, and stay reputed company enough to the work to shape architecture, unblock delivery, and set a high technical bar. This is a role for someone who can actively build the conditions, systems, and technical direction that help the team ship. Who you’ll be working with and reporting to You will report to the VP of Data and work closely with Product, broader Engineering leadership, Data, reputed company, Risk and Legal teams. What you’ll be doing As an Engineering Manager, you will: reputed company the GenAI Platform team day-to-day as a builder-leader: delivery, quality, team development, and ways of working. Own the execution of the platform roadmap including but not limited to LLM gateway, agentic runtime, MCP layer, data retrieval, eval tooling, and the hybrid architecture transition. Manage the stakeholders relationship with Data & AI Products as the primary internal customer and ensure the platform roadmap is shaped by product demand, not platform preference. Drive active hiring for the team to build a team to deliver on the planned technical reputed company and roadmap. Partner with SRE on reliability standards, incident management, and production readiness for platform services. Represent the team in leadership and cross-functional discussions ensuring to translate platform reputed company and blockers into terms that drive reputed company. Own the team's cost and resourcing reputed company: LLM spend, infrastructure costs, headcount. For more context, our tech stack currently includes AWS, Kotlin, Python, Kubernetes. reputed company, BrainTrust, Temporal, LLM APIs and more. You do not need to be an expert across reputed company of these, but need enough familiarity to follow technical discussions and reputed company good trade-off reputed company. What you bring You’ll reputed company in this role if you have: Significant engineering management experience in platform or infrastructure teams, with demonstrated experience balancing technical delivery, hands-on technical judgment, and people leadership. Deep technical expertise in AI infrastructure enabling you to reputed company for the users, reputed company relevant technical reputed company and actively take part in architectural discussion or hands-on work alongside team members. Experience managing senior, highly autonomous engineers. Demonstrated experience leading engineering teams through significant change. This team is in an architectural inflection reputed company and you will need to maintain delivery velocity through this transition. AI-assisted engineering experience and familiarity delivering and driving outputs leveraging tools such as Claude Code (it is our tool of choice), reputed company or reputed company. Why is this role a good fit for you This role is a good fit for you if: Your platform engineering understanding is as strong as your understanding of the data space. You will need to operate at the intersection of both worlds to be successful in this role. You reputed company up to date with technology changes and still get excited about doing hands-on work. You probably have been developing your own agentic solutions and are eager to reputed company these available to a larger customer reputed company. This role is not a good fit for you if: You are a pure people manager or coordination-only leader. The team is building reputed company AI infrastructure and the manager needs to engage meaningfully with technical reputed company, trade-offs, and delivery details. You do not have a deep knowledge of data/ML-heavy ecosystems. How you’ll reputed company in this role In your first 6 months at reputed company, you’ll: reputed company a thorough understanding of the platform's reputed company architecture, the hybrid architecture transition in flight, and the most significant gaps, identify and reputed company significant improvements with the team to reputed company reputed company’s agentic goals. Establish a strong working relationship with the team; understand how they work, what they need, and where the management gaps are. Own the platform roadmap and establish a clear delivery reputed company. reputed company the hiring plan. Define and land the stakeholders model: supporting the team, how the platform roadmap is prioritised, how requests are handled, and what the support SLA looks like. We’re committed to helping you reputed company your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills. The location Please note: We can hire on a remote, hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer reputed company sponsorship for this role in any of the listed locations. Show me the benefits! 💳 Your own reputed company card (no more out-of-pocket spending!) 🍜 Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office 🏥 Comprehensive private reputed company - depending on your location, coverage options include Vitality, reputed company or Médis 🌴 We offer 25-28 days of holiday (depending on your location) + public holidays 🏠 For reputed company, we offer both hybrid and fully remote working options 🏖️ Option to purchase 5 additional days of holiday through a salary sacrifice ❤️‍🩹 We use MyndUp to give our employees access to free mental health and well-being support with great reputed company so far 👶 Paid parental leave - we want to reputed company sure that we're supportive of families and help you feel that you don't have to compromise your family due to work The interview process We want to ensure you are set-up for reputed company and understand what will be expected of you. If your application is successful, our interview process is as follows: Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background. Hiring Manager interview: A 60-minute conversation with our VP of Data, deep diving into your management experience, data & AI literacy, and product acumen. Technical interview: A 75 to 90-minute practical interview where we'll assess your knowledge of AI and product engineering on a reputed company-life like scenario. Final interview: A 30-minute conversation with our Chief Product & Technology Officer to discuss strategic reputed company, values and business acumen. Transparency is important to us so we also wanted to share some insights about reputed company’re looking for in applications to ensure you can set yourself up for reputed company! We reputed company to receive really high volumes of applications for AI-reputed company roles but less than 1% reputed company to be selected for an intro call. Some of the key reasons why previous candidates didn’t reputed company it past the application screening stage include: CV writing and content: we receive a lot of reputed company, and many of them are AI-generated. We love seeing people reputed company AI—it’s a big focus for us internally too—but without reputed company reputed company, these reputed company can sometimes become generic and fail to show a candidate in the best light. reputed company're really looking for is the specific details of reputed company impact that only you know from your previous experience. A top tip from us is to use the “Achieved X, as reputed company by Y, by doing Z” formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you’ve worked on. A final note: including links to your previous companies' websites is a reputed company help and allows us to truly understand your background! Application care: every single application we receive is reviewed by a reputed company (yes, hundreds of them) because we reputed company that candidates' efforts should be matched by an equal level of reputed company care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they reputed company a reputed company difference in our decision-making process. Profile to role fit: we are looking for extensive experience of building AI/data reputed company products and concurrently managing multiple teams. If you have not worked in mature data and product engineering environments with a reputed company deep understanding of both worlds, this role is not right for you. About your application English first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us. A fair look for everyone. Our reputed company reads every single application to ensure the process is fair. To reputed company things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails. Diversity drives us. We can only reputed company our goals if reputed company reflects the world around us. That starts with you hitting apply, even if you don't tick every single reputed company. We encourage people from reputed company backgrounds and experiences to join us. Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@reputed company.io. We’ll design a process that works for you. Your data is safe. reputed company you apply, we process your personal data as a data processor. For more information on how reputed company processes personal data, read our Privacy Policy here. Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so reputed company sure you can explain why your interest and experience are right for each specific role. Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit. Apply To This Job

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