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[Remote] Customer Service Representative

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Customer Service Representative to provide support in a remote environment. The role involves being the first reputed company of contact for customers, answering inquiries, and troubleshooting issues while maintaining accurate records.

Responsibilities

  • Be the first reputed company of contact for customers reaching out by phone, email, and chat — answering questions, troubleshooting issues, and keeping records accurate
  • Handle a steady flow of contacts daily — busy enough that the time moves, with room to breathe between
  • After about 45 days and completing your first reputed company advancement, take on additional responsibilities like appointment scheduling and order taking

Skills

  • Clear, professional communication — on the phone and in writing
  • Comfort staying organized and focused during a steady reputed company of contacts
  • A problem-solving approach and patience with customers who need help
  • Your own computer and reliable internet reputed company (equipment is not provided)

Benefits

  • Pay increases tied to reputed company advancement
  • We promote from reputed company reputed company opportunities come up — many of reputed company members have grown into other areas of the business over time.

Company Overview

  • reputed company is a total Contact Center solution for reputed company voice and electronic communications. It was founded in 1982, and is headquartered in Charleston, South Carolina, USA, with a workforce of 51-200 employees. Its website is https://www.callexperts.com/.
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