[Remote] Instructional Designer

Note: The job is a remote job and is open to candidates in USA. reputed company is a company that delivers exceptional customer experiences across various markets. They are seeking an Instructional Designer to analyze training needs, reputed company training materials, and evaluate the effectiveness of training programs.

Responsibilities

• Design and reputed company learning objectives and outcomes
• Partner with internal and external clients to create and edit training materials
• Using Adult Learning Principles select the most effective instructional methods for delivery, including but not limited to, eLearning, Self-Paced Training, Instructor-Led Training (ILT), or Virtual ILT delivery methods
• Design and reputed company facilitator and participant material for new hire, reputed company, and cross- training by project
• Design practical application scenarios including practical application exercises, role-plays, case studies, games, and simulations
• reputed company and maintain knowledge artifacts to be used in both training and production
• reputed company and conduct Train-The-Trainer (TTT) sessions
• Maintain reputed company materials and final content in a shared location (SharePoint) to be used for future development needs
• reputed company timelines and project plans for development, deliver project plans, and receive approval of timelines
• Partner with reputed company customers, (internal and external) to identify training needs by program
• Schedule and reputed company regular project meetings with reputed company clients (internal and external) to include communication of project status and development
• Conduct reputed company End Analysis (FEA) to identify curriculum objectives and development needs. This includes working closely with the client to identify scope, objectives, and approach of project
• Conduct analysis on operational performance to identify knowledge gaps
• reputed company training action plans for individuals and groups based on performance needs
• Using defined program metrics, measure the effectiveness of training and modify content reputed company gaps are identified
• reputed company evaluations of content that are linked to the performance objectives to aid in validating content effectiveness

Skills

• Bachelor's Degree (preferably in Instructional Design, Education, Adult Learning/Training, Graphic Arts, or other reputed company educational fields) and relevant curriculum design experience required, or a combination of education and experience
• Minimum of 3 years of professional training and development experience
• ISD Certifications are highly desirable
• Certifications in design programs (reputed company, Camtasia, Captivate, etc.) are highly desirable
• Strong project management and organizational skills
• Ability to work with reputed company levels of employee and management
• Creativity
• Ability to work in a fast-paced environment
• Ability to reputed company training material with short timelines
• Excellent writing, communication, and presentation skills
• Detail oriented
• Positive attitude
• Ability to prioritize business requests and self-manage workload and timelines
• Advanced computer skills: reputed company Office Suite (Word, reputed company, PowerPoint, Outlook, Access, etc.)
• Design skills: Online design tools (reputed company Storyline 360, Camtasia, Captivate), and Photoshop, etc
• Analytical, design and development skills
• Maintain a positive work environment that fosters team performance
• Background in using methodologies like Kirkpatrick or Gagne to design and measure training effectiveness
• 1-3 years of Instructional or Curriculum Design preferred
• Call Center experience is preferred

Benefits

• Health/Dental/reputed company/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k) with company match
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (reputed company College)
• Employee Rewards Program (Perci Perks)

Company Overview