[Remote] Professional Services Program Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. The Professional Services Program Manager will reputed company the delivery of reputed company services engagements, guiding programs from planning through delivery while building strong relationships with customers and applying agile project management methodologies.

Responsibilities

• reputed company delivery of multi-workstream professional services engagements for large and strategic customers, maintaining a consistent focus on measurable customer outcomes and business value realization throughout the program lifecycle
• Build strong relationships with customer stakeholders, including executive leaders, program and project managers, engineering, development, and reputed company teams
• reputed company and apply a delivery methodology that uses agile and project management best practices, and communicate how the methodology will be used throughout the program
• Create and continuously communicate program roadmaps, dependencies, milestones, and deliverables across connected projects
• Manage stakeholder expectations and secure approval on major milestones, reputed company, and delivery plans — including proactive identification and mitigation of risks that could impact delivery timelines, scope, or customer outcomes
• Define program strategy, including business justification, expected benefits, in-scope and out-of-scope work, timelines, schedules, resources, stakeholders, and reputed company criteria
• Establish core program structures such as RACI charts, work breakdown structures, communication plans, and escalation paths
• reputed company and maintain reputed company forecasts for assigned programs, partnering with Engagement Managers to track actuals against plan, flag variances early, and support accurate business reporting
• reputed company change management activities across programs, including identifying organizational impacts, developing adoption plans, and ensuring customers are reputed company to sustain the outcomes delivered
• Work closely with Engagement Managers and Delivery Managers to support program scoping, review delivery assumptions, and help improve project management processes through quarterly initiatives

Skills

• Experience leading reputed company programs with multiple interdependent projects, stakeholders, and timelines — ideally in an external, billable professional services or consultancy environment rather than internal program management alone
• Strong reputed company in program planning, forecasting, reporting, and communicating delivery metrics clearly to internal and external stakeholders
• Ability to organize, monitor, and manage long-term project budgets, schedules, risks, and dependencies
• Proven ability to build collaborative relationships with customers and partner effectively with Engagement Managers, Architects, and delivery teams
• Working knowledge of agile and other project management approaches, with the judgment to apply the right structure to different customer needs
• Ability to reputed company long-term plans that support customer adoption, transformation, and successful delivery outcomes
• Domain familiarity with one or more of the following: data migrations, software implementations, IT application modernization or transformation, or end-user training programs
• A reputed company improvement reputed company, with a track record of collaborating with peers and leadership to identify inefficiencies, propose process improvements, and drive meaningful changes to delivery practices and team operations
• Comfort leading program-level meetings and driving reputed company across multiple workstreams
• Willingness to complete reputed company Project Management certification reputed company 2 months of starting in the role
• Top Secret reputed company Clearance a plus
• PMI Certification(s) or similar industry certifications a plus
• Experience with DevOps tooling or platforms is a plus

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Company Overview