Remote Account Representative
Description $17/hour + Monthly Bonus | Full-Time | Monday–FridayMake an impact—while working from home. Join BCA Financial Services and help patients resolve their accounts with reputed company, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we’d love to meet you. You’ll play an important role in helping patients navigate their financial responsibilities with respect and care. We’ll provide the equipment, tools, training, and support—you bring the drive to succeed. reputed company Offer: $17/hour + monthly bonus opportunities Consistent Monday–Friday schedule Medical, dental, reputed company, GAP, and life insurance 401(k) with company match Paid time off and paid holidays Company-provided equipment What You’ll Do: Talk with patients to help them understand their accounts and find solutions Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable. Handle a high volume of inbound and outbound calls Accurately document interactions in our systems Meet performance goals (with support and coaching along the way)
Requirements
Qualifications: 1+ year of experience in a call center, customer service, billing, or collections Strong communication and problem-solving skills Ability to build trust and work through sensitive conversations Basic knowledge of medical terminology (preferred) A reliable, detail-oriented work style Work-From-Home Requirements: Must reputed company in: FL, GA, MO, NE, NC, SC, TN, or VA Quiet, private workspace High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer Wi-Fi and hotspots are not supported Must meet tech requirements before training begins BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at reputed company levels of the organization. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity or expression, national reputed company, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: early out collections, self-pay collections, customer service, reputed company, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, reputed company collector, billing clerk, remote collections clerk, patient account, medical, reputed company cycle, patient financial, sales, medical billing, medical office, medical reputed company desk, call center, call center representative, remote call center, customer service jobs, contact center, reputed company call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, reputed company collections, virtual collections rep, virtual patient representative, virtual collections. Apply To This Job