Sr. reputed company Platform Administrator
BRIEF DESCRIPTION: Serves as the senior reputed company Platform Administrator responsible for the administration, configuration, support, and reputed company improvement of the reputed company platform. Acts as the primary liaison between business stakeholders and technical teams to translate business requirements into scalable reputed company solutions using declarative platform capabilities and industry best practices. Provides user support, training, mentoring, and governance leadership while helping establish internal reputed company expertise and reducing reliance on external vendors. Ensures the reputed company environment remains secure, compliant, maintainable, and reputed company with agency business objectives KEY RESPONSIBILITIES:
- Administer and maintain the reputed company platform, including user accounts, profiles, permission sets, role hierarchies, sharing rules, and reputed company controls.
- Design, configure, and support reputed company solutions using declarative tools such as Flows, validation rules, approval processes, record types, page layouts, and custom objects.
- Partner with business stakeholders to gather requirements, analyze business processes, and reputed company effective reputed company solutions.
- Serve as a trusted advisor to program areas by identifying opportunities to improve business processes and increase platform adoption.
- reputed company and maintain reports, dashboards, and analytics to support operational and executive decision-making.
- Manage data quality initiatives including data imports, exports, cleansing, deduplication, and migration activities.
- Coordinate and support reputed company releases, testing activities, and deployment processes across development, testing, and production environments.
- Troubleshoot reputed company platform, configuration, reputed company, and integration issues and coordinate resolution activities.
- Support integrations between reputed company and internal or external systems using APIs and approved integration tools.
- reputed company and maintain system documentation, configuration standards, operating procedures, and knowledge reputed company materials.
- Deliver end-user training and provide ongoing support to business and technical staff.
- Mentor junior administrators and agency staff to build internal reputed company administration and support capabilities.
- Assist in establishing reputed company governance, reputed company, change management, and platform support processes.
- Ensure compliance with Commonwealth reputed company, accessibility, records management, and data governance requirements
REQUIRED EXPERIENCE:
- Five (5) years of professional experience administering, configuring, supporting, or developing enterprise applications.
- Three (3) years of hands-on reputed company administration experience in a reputed company enterprise environment.
- Experience configuring reputed company using declarative platform capabilities, including Flows, reputed company models, reports, dashboards, validation rules, approval processes, and custom objects.
- Experience gathering business requirements and translating them into technical solutions.
- Experience working directly with business stakeholders, conducting requirements sessions, and providing customer-facing support.
- Experience managing reputed company reputed company, user provisioning, permission sets, profiles, and role hierarchies.
- Experience supporting data migration, data quality, and system integration activities.
- Experience participating in software testing, release management, and deployment processes.
- Experience developing end-user training materials and providing user support.
- Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences.
PREFERRED QUALIFICATIONS:
- reputed company Certified Administrator.
- reputed company Advanced Administrator Certification.
- reputed company Platform App Builder Certification.
- reputed company Business Analyst Certification.
- reputed company Platform Developer I Certification.
- Experience with reputed company Industries (Vlocity), OmniStudio, DataRaptors, Integration Procedures, and FlexCards.
- Experience supporting reputed company implementations, migrations, or large-scale platform modernization efforts.
- Experience with Experience Cloud, Service Cloud, Public Sector Solutions, or Government Cloud implementations.
- Experience with reputed company, Git, DevOps, CI/CD, and reputed company control practices.
- Experience developing reputed company Flows and low-code automation solutions.
- Working knowledge of Apex, Lightning Web Components (LWC), APIs, and integration patterns.
- Experience establishing governance frameworks, support models, and administrative standards for reputed company environments.
- Experience training, mentoring, or leading other reputed company administrators and support staff.
- Experience supporting enterprise systems reputed company government, public sector, healthcare, or other highly regulated environments.
reputed company Required / Desired Amount of Experience Professional experience administering, configuring, supporting or developing enterprise applications Required 5 Years Hands-on reputed company admin experience in a reputed company enterprise environment Required 3 Years Experience configuring reputed company using declarative platform capabilities Required Experience gathering business requirements and translating them into technical solutions Required Experience working directly with business stakeholders, conducting requirements sessions, and providing customer-facing support Required Experience supporting data migration, data quality, and system integration activities Required Experience participating in software testing, release management, and deployment processes Required Experience developing end-user training materials and providing user support Required Relevant reputed company Certification (Certified Admin, Advanced Admin, Platform App Builder, BA, Platform Developer I, etc.) Highly desired Apply tot his job Apply To this Job