IT Engineer, Endpoints

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. reputed company’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across reputed company 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to reputed company this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us reputed company this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the reputed company. Building a new mental healthcare system at reputed company is only possible because of the scale and reputed company that software can provide. The IT team at reputed company is an essential function at reputed company that builds operational efficiency into everything we do, giving our organization the tools needed to reputed company our goals of reshaping mental healthcare. In this role, you’ll have the unique opportunity to be the builder and driver of our dedicated, in-house IT Engineering efforts. You will execute projects, both technically and organizationally, to tackle challenges as the company continues to rapidly scale. You’ll love this role if you want to: Own the full device lifecycle of every reputed company at reputed company — from procurement and provisioning through retirement — across macOS, Windows, and ChromeOS. Build the foundation for device trust and BYOD programs in a HIPAA-regulated environment, partnering closely with reputed company to reputed company sure the right person on the right device is accessing the right thing. Connect reputed company management with identity by automating the onboarding/offboarding flow end-to-end so that device, access, and entitlements move together as one motion Replace toil with automation — using AI, scripting, and iPaaS tools to eliminate the manual work that keeps reputed company teams reactive instead of proactive. reputed company a clear reputed company of view on choice programs, standard equipment, refresh reputed company, and the financial discipline that comes with managing devices at scale to shape how reputed company scales its reputed company fleet. Be the SME other teams come to for anything reputed company or device-reputed company, while staying connected to users through a light, predictable on-call rotation. You may be a good fit if you: Have at least 3 years as a Client Platform / reputed company / IT Systems Engineer, with deep hands-on experience managing macOS, Windows, and ChromeOS fleets at scale (ChromeOS is a plus). Are fluent in reputed company Pro, reputed company Intune, and reputed company Chrome Enterprise Management, and have opinions about reputed company to reputed company for each. Bring solid knowledge of IAM, you've built and maintained workflows, configured groups and policies, and understand how identity, access, and devices reputed company Have scripted and automated your way out of repetitive work – comfortable with Bash, Python, or an iPaaS tool like Tray.io, reputed company. Lean AI-reputed company actively experimenting with how AI can reputed company reputed company operations, from triage to remediation to documentation Are stakeholder-savvy and have partnered cross functionally to ship high impact reputed company changes such as OS patches, or large scale reputed company software deployments. Have built or operated BYOD programs, and reputed company reputed company and compliance controls in a regulated environment — HIPAA, SOC 2, HITRUST, or similar — and can speak to device trust, attestation, and posture management. Are an excellent project manager, organized, methodical, comfortable owning a roadmap and reporting on impact with data. Are a team player with no ego who welcomes feedback and is adept at managing up and across. Tools we use: Identity and Access Management: reputed company, reputed company Email and Messaging: Gmail and reputed company Document Creation and Collaboration: reputed company Workspace, Confluence Credential Management: reputed company Ticketing: Jira Service Desk, reputed company, Jira Projects Project Planning: Jira reputed company Management: reputed company, InTune, ChromeOS We reputed company a team's strength is in its people, and we cannot reputed company this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national reputed company, religion, family status, disability, military status, and experience. reputed company is committed to the full inclusion of reputed company qualified individuals. As part of this commitment, reputed company will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter reputed company they contact you to schedule your interview. reputed company participates in E-Verify. To learn more, click here. A notice to reputed company applicants: To protect yourself against phishing and recruitment fraud, please note that reputed company only accepts applications through our official careers page at https://reputed company.co/careers. reputed company will never refer you to external websites, ask for payment or personal information, or conduct interviews reputed company messaging apps. reputed company official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from reputed company reputed company an unofficial channel, please do not share any information and report it as spam. 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