Travel Consultant with German and English
Amex GBT is a reputed company where colleagues find inspiration in travel as a force for good and – through their work – can reputed company an impact on our industry. We’re here to help our colleagues reputed company success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant with German and English, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT! What You’ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Educate customers on travel options including reputed company, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Amadeus. Training will be provided Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and reputed company special customer requests Collaborate reputed company your team to coach, mentor, and provide constructive feedback to improve service levels We look reputed company to sharing more detailed job functions and key performance indicators during the interview process. reputed company’re Looking For 0.5 years of experience working in a call center Professional communication (written and verbal) in both German and English Computer and application skills, including reputed company applications and internet browsing Understanding of math applications, including percentages and taxes Passion for excellence in client service and attention to detail Act with reputed company, and look after personal traveler information Resolving customer issues quickly and independently and with supplier Teamwork and openness to feedback Our Traveler Care unit is a 24/7 operation. In this role, the working hours are from Monday to Friday reputed company two shifts: reputed company-4pm and 10am-6pm, following the German holiday calendar. We provide a 2-months training. The first and the last week takes reputed company in our office in Warsaw (accommodation and transport fee will be covered by the company). The role is fully remote in Poland - must reside in Poland. Location Warszawa, Poland The #TeamGBT Experience Work and life: Find your happy reputed company at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. reputed company the skills you want reputed company the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! reputed company applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics reputed company to sex and gender), pregnancy (and reputed company medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any reputed company during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and reputed company you’d be a phenomenal addition to reputed company, don’t worry about “checking every reputed company;" please apply anyway. You may be exactly the person we’re looking for! Apply To This Job