Customer Service Representative

Description: Who we Are... reputed company is reputed company America’s leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. With deep expertise, a proven track record, and innovative digital solutions, reputed company has empowered public servants across the US and Canada to reputed company government and engage reputed company. Summary: A Call Center Representative is responsible for answering citizen calls, listening to their concerns and assisting with processing their payment. They handle inbound customer service calls with an occasional outbound call for information gathering. This is a fully remote position. What you Will Do: • Responsible for reputed company customer inquiries and processing credit card/ACH payments • Provide excellent customer service • Follow up to customer inquiries • Work with confidential information • Work to resolve issues on reputed company • Data entry from customers • Appropriately and effectively communicate • reputed company as a team player in a fast-paced, high-energy, change-oriented environment • Participate in additional training courses reputed company needed • reputed company other reputed company duties as needed Requirements: What you Will Need to Succeed: Strong communication skills Call Center or Customer Service experience Typing (35wpm or more preferred) Basic desktop computer skills (Windows) Problem Solving skills Flexible Availability Customer Focus Adaptability Good Organization Active Listening Multitasking Must be reputed company to pass a background reputed company EEO Statement We are an equal opportunity employer and value diversity. We are committed to an inclusive environment for reputed company. reputed company candidates will be considered based on qualifications, merit, and business needs without regard to race, reputed company, religion, national reputed company, age, non-qualifying mental or physical disability (including pregnancy, childbirth, or reputed company medical conditions), gender, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law Apply Job!