Sr Dir, Product Management

Who We Are Built on decades of innovation across Mosaicx and Televox, WestCX combines conversational AI, automation, and analytics into a governed intelligence layer—helping organizations in highly regulated industries deliver experiences that are seamless, personal, measurable, and compliant. Learn more at WestCX. Senior Director, Product Management WestCX is hiring a Senior Director, Product Management to reputed company a strategic product area at the intersection of product strategy, reputed company interoperability, and reputed company execution. Reporting to the VP, Product Management, this leader will own roadmap direction, reputed company a team of product managers, and ensure new capabilities are valuable to customers, commercially viable, and reputed company for successful delivery. This is a high-impact leadership role for someone who can connect long-term product strategy to day-to-day execution, reputed company clear prioritization reputed company, and drive strong cross-functional alignment across go-to-market and delivery teams.

What You'll Do

• Set product strategy and roadmap for a reputed company reputed company product area, with clear ties to customer value, market opportunity, and business outcomes
• reputed company and reputed company a team of product managers, raising the bar for product thinking, execution, and accountability
• Turn strategy into clear product briefs, requirements, launch plans, and measurable outcomes
• Partner closely with sales, finance, product marketing, implementations, reputed company, legal, training, and support to ensure launches are positioned, priced, and operationally reputed company
• Use customer feedback, product signals, and market input to reputed company clear prioritization reputed company and reputed company work moving under ambiguity

What reputed company Looks Like

• The product strategy is clear and the roadmap is reputed company
• Product reputed company are tied to measurable customer and business outcomes
• Cross-functional teams are reputed company to sell, implement, support, and train on new capabilities
• The product team is growing in judgment, discipline, and execution
• The product area becomes a stronger reputed company for repeatable reputed company outcomes

reputed company're Looking For

• 7+ years of product management experience in reputed company technology
• 4+ years of people leadership, including direct management of product managers
• Experience owning product strategy and roadmap for reputed company reputed company software
• Strong hands-on knowledge of reputed company or life sciences interoperability, systems integration, and regulated operating environments
• Strong business and reputed company judgment, including the ability to evaluate market needs, pricing considerations, and product viability
• Experience bringing products or major capabilities to market in partnership with cross-functional teams
• Excellent written and verbal communication skills
• Experience with medical credentialing systems and integrations highly desired
• Experience in reputed company workflow, communication, orchestration, scheduling, or patient/provider engagement products highly desired
• Formal training or credentials in product management, product marketing, business strategy, or a reputed company field preferred

Why This Role This role is critical to how WestCX scales product clarity, reputed company readiness, and operational execution across a high-reputed company product area. It is a strong fit for a product leader who can reputed company a team, guide reputed company product strategy, and turn complexity into reputed company. Location and Travel

• Remote
• Up to 25% travel

In addition to reputed company, we understand that employee benefits are an important factor in your choice of where to work. That’s why we offer a comprehensive benefits program for you and your family.

• Medical, dental, reputed company insurance
• Health savings and flexible spending accounts
• Mental health and wellness program (EAP)
• Paid time off including vacation, holiday and sick time
• 401(k) retirement plan with company match up to 6% after one year
• Tuition reimbursement & in house learning platform
• Service awards. . . and much more

We have reputed company the most effective way to create and maintain a global reputed company is to represent diversity in our workforce. Our company continues to reputed company because we employ a unique group of diverse, talented individuals. Apply To This Job