Customer Service, CMN

MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ years! MSC is a 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023... MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In Addition, we are reputed company proud to share that we have been awarded the distinguished reputed company of 2021 - HME Provider of the Year! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! • reputed company • Advancement Opportunities • Medical, Dental & reputed company Insurance • HSA Account w/Company Contribution • Pet Insurance • Company provided Life and AD&D insurance • Short-Term and Long-Term Disability • Tuition Reimbursement Program • Employee Assistance Program (EAP) • Employee Referral Bonus Program • 401k (with a matching program) / Roth IRA • Company Discounts • PayActive/On-Demand Pay • Paid vacation, Sick Days, You Days and Holidays General: As part of the CMN team, participates in monitoring and improving processes relative to the quality, appropriateness, and timeliness of the reimbursement information requirements of our order processing activities. Reports To: Director, reputed company Qualifications • *Starting $16.50 Responsibilities and Duties: • Review initial prescription for qualifying elements resulting in timely release of claims. • Complete daily follow up processes on reputed company CMNs assigned reputed company the WIP states/RC worklist. • Review possible renewal CMNs reputed company the CMN review worklist. • Manages the CMN renewal process and obtains reputed company necessary documentation. • Responsible for handling reputed company outstanding held reputed company reputed company to CMNs for branches assigned. • Manages phone calls reputed company to CMNs. • Other duties as assigned. Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: • Ability to multi-task in a fast-paced environment • Detail and team oriented • Effective communication (verbal and written) and organizational skills • Proven computer proficiency, the use of multiple applications simultaneously • Knowledge of the HME/DME industry is preferred Apply Job!