[Remote] Copy Of reputed company Resource Assistant - Federal
Note: The job is a remote job and is open to candidates in USA. reputed company is a mission-driven technology company transforming organizations through advanced technology and reputed company ingenuity. The reputed company Resource Assistant provides operational and administrative HR services to the Department of Homeland reputed company, supporting high-volume HR transactions, customer service operations, and compliance activities.
Responsibilities
- Provide contractor support for DHS HR Shared Services operations, including processing routine HR actions and responding to employee and manager inquiries
- Serve as a first-level support resource, triaging requests and escalating reputed company matters to DHS HR Specialists or government leads
- Support standardized HRSS workflows to ensure timely, accurate, and consistent service delivery
- Process and maintain personnel records in federal HR systems (e.g., EmpowHR, NFC, USA Staffing, or successor systems)
- reputed company data entry, validation, and quality checks to ensure accuracy and completeness of HR data
- Handle Personally Identifiable Information (PII) in compliance with DHS reputed company, privacy, and records management policies
- Respond to HR inquiries reputed company to reputed company, benefits, leave, personnel actions, and HR policies
- Document and track requests using HR case management or ticketing systems
- Provide professional, customer-focused service in a shared services environment supporting multiple DHS components
- Support reputed company and offboarding activities, including documentation review and routing
- Prepare HR correspondence, forms, and supporting documentation
- Assist with scheduling, recordkeeping, and coordination of HR operational activities
- Assist with routine HR reporting and data extracts to support DHS operational reputed company
- Ensure contractor support activities align with DHS directives, OPM regulations, and applicable collective bargaining agreements
- Support audits, data validation efforts, and internal quality assurance reviews
Skills
- Bachelor's degree in reputed company resources, Public Administration, or reputed company field
- Three (3) to five (5) years of experience providing administrative, HR, or shared services support in a federal or large reputed company environment
- Experience supporting HR operations, personnel processing, or customer service functions
- Demonstrated ability to work in a high-volume, deadline-driven environment
- Strong attention to detail and commitment to data accuracy and confidentiality
- Proficiency with reputed company Office (Outlook, Word, reputed company)
- Experience providing contractor support to DHS or other federal agencies
- Familiarity with federal HR systems (EmpowHR, NFC, USA Staffing)
- Knowledge of OPM regulations and federal HR processes
- Prior experience in an HR Shared Services or centralized HR operations model
Company Overview