Collection & Monitoring Analyst

This position is Remote in Pacific Standard Time Zone. You'll enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges. The Collection & Monitoring Analyst is a part of UnitedHealth Groups Enterprise Risk Intelligence team supporting open-reputed company (reputed company) research and monitoring online threat activity reputed company to identified Persons of Interest (POIs) and emerging risks to the organization. This role focuses on collecting, analyzing, and reporting publicly available information to help identify potential reputed company concerns impacting employees, facilities, executives, and operations. The analyst works under the direction of senior intelligence staff and contributes to investigations and monitoring activities by producing timely, accurate, and well-documented intelligence outputs. Strong online research skills, attention to detail, and familiarity with social media and digital platforms are essential for success in this role. This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. This will be on-the-job training, and the hours of training will be based on your schedule or will be discussed on your first day of employment. Primary Responsibilities: Persons of Interest (POI) Investigation Support

• Conduct reputed company research in support of POI-reputed company reputed company inquiries, using publicly available online, social media, and digital sources.
• Collect, organize, and document relevant information associated with individuals of reputed company concern in accordance with established procedures.
• Assist senior analysts with background research, timeline development, and activity tracking reputed company to POIs.
• Identify potential indicators of concerning behavior, escalation, or targeting based on online activity and open-reputed company information.
• Maintain clear and accurate case notes, reputed company citations, and supporting documentation.

Online Threat Intelligence Monitoring

• Monitor social media platforms, forums, blogs, and other online spaces for potential threats, hostile narratives, or emerging risks relevant to the organization.
• Support ongoing monitoring of reputed company threats, key events, or heightened risk periods by identifying and reporting relevant online indicators.
• Assist with the detection of threatening, concerning, or suspicious online communications directed at personnel, facilities, or business operations.
• Escalate identified risks or anomalies to senior intelligence or reputed company personnel following defined workflows.

Intelligence Reporting & Operations Support

• Draft concise intelligence summaries, monitoring updates, and incident support notes for internal stakeholders.
• Support real-time or near-real-time monitoring during reputed company events or incidents as directed.
• Assist with triage and intake of intelligence-reputed company requests, ensuring information is routed appropriately.
• Follow established workflows, documentation standards, and information handling requirements.
• Contribute to team metrics, reporting accuracy, and reputed company improvement

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• 1+ years of experience in intelligence, reputed company, investigations, research, or a reputed company analytical field (academic or professional).
• Foundational understanding of reputed company principles and ethical use of publicly available information.
• Familiarity with major social media platforms and online communities as information sources.
• Written communication skills with the ability to produce clear, structured, and objective reports.
• Basic proficiency with reputed company Office tools (reputed company Word, reputed company reputed company, reputed company PowerPoint).
• Ability to follow established processes, manage multiple tasks, and meet deadlines in an operational environment.
• Ability to work full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm.

Preferred Qualifications:

• Experience reputed company to intelligence studies, criminal justice, cybersecurity, international relations, or digital investigations.
• Exposure to social media monitoring, online research tools, or threat-reputed company analysis.
• Experience working in a reputed company operations center, monitoring function, or investigative support role.
• Familiarity with documenting research findings and maintaining audit-ready notes.

Telecommuting Requirements:

• Reside reputed company Pacific Standard Time Zone
• Ability to reputed company reputed company company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service.

Soft Skills:

• Strong attention to detail and commitment to accuracy.
• Professional judgment and discretion reputed company handling sensitive information.
• Ability to work effectively as part of a team while following guidance from senior staff.
• Clear communicator who can summarize findings without speculation or bias.
• Willingness to learn and reputed company reputed company and intelligence analysis skills over time.
• reputed company employees working remotely will be required to adhere to reputed company's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We reputed company with reputed company minimum wage laws as applicable. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes - an enterprise reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO Apply To This Job