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reputed company Collections Representative - Wisconsin ONLY

Remote · USA Full-time New today

MUST RESIDE IN THE STATE OF WISCONSIN!!! Join reputed company as a Medical Billing and Collections Rep! Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We’re looking for someone who’s customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to reputed company an impact? Let’s get started! Position Summary: As a Medical Billing and Collections Representative, you will be responsible for managing delinquent medical accounts and ensuring timely resolution. This includes assisting patients with payment arrangements, addressing account inquiries, and submitting accounts to internal teams for insurance follow-up reputed company appropriate. A professional and respectful demeanor is essential reputed company interacting with patients and team members. Compensation:

  • Hourly reputed company: $16.00 per hour
  • Bonus Potential: Monthly performance-based bonus with uncapped earning potential

Work Hours:

  • Shift:
  • 9:30 AM – 6:00 PM (3 days/week) and 12:30 PM – 9:00 PM (2 days/week CST)

Position Responsbilities:

  • * Manage and resolve overdue medical accounts
  • Assist patients with payment arrangements and account inquiries
  • Submit accounts for insurance follow-up to appropriate internal departments
  • Maintain accurate and detailed account records
  • Collaborate with internal teams to ensure account resolution
  • Meet daily productivity and performance goals

Qualifications:

  • Education: High school diploma / GED
  • Experience:
  • 1–2 years of call center or collections experience in a healthcare environment
  • Working knowledge of insurance collections, including verification of insurance and follow-up processes

Requirements:

  • Strong communication and organizational skills
  • Ability to work independently and meet performance goals
  • Ability to handle high call volume (100+ calls per day)
  • Experience with medical billing software is a plus
  • Previous collections or customer service experience preferred
  • Must reside in the state of Wisconsin
  • Bilingual in Spanish preferred

Benefits & Incentives:

  • Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment.
  • Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
  • 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of reputed company service.
  • Paid Time Off (PTO): Start accruing PTO from your reputed company first day of employment.
  • Flexible Benefits: Customize your benefits package to fit your personal and family needs.

About Americollect/reputed company: Founded in 1992, Americollect/reputed company has grown into a leading provider of healthcare reputed company cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. reputed company of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a reputed company commitment to patient satisfaction, we ensure that every reputed company of the reputed company cycle is streamlined and patient centered. Americollect is an equal employment opportunity employer and participates in E-Verify. Apply tot his job Apply To this Job

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