[Remote] Site Reliabiliy Engineer (m/f/d)

Note: The job is a remote job and is open to candidates in USA. VisioLab is an AI-powered self-checkout company for various venues, and they are seeking a Site Reliability Engineer to enhance their infrastructure reliability and lead security and compliance efforts. The role involves owning production system reliability, improving incident response, and driving compliance initiatives like SOC 2 and ISO 27001.

Responsibilities

• Own the reliability, scalability, and observability of our production systems (GCP, Kubernetes, Terraform)
• Improve incident response and on-call practices (we use sentry, crashlytics, incident.io)
• Strengthen CI/CD pipelines and deployment safety
• Partner with backend engineers on system design and operational readiness
• Lead SOC 2 and ISO 27001 efforts end-to-end, from gap analysis to audit readiness
• Define and enforce policies around access control, secrets management, encryption, logging, and data protection
• Build the practices, controls, and evidence collection that keep us compliant without slowing teams down
• Act as the point of contact for auditors and align infrastructure with compliance requirements
• Work closely with leadership to embed security into how we build
• Drive a transformation in how the team thinks about reliability, security, and compliance
• Bring engineers along through clear communication, not mandates
• Coach, advocate, and shape culture across the organization

Skills

• Hands-on experience leading at least one SOC 2 or ISO 27001 certification from preparation to successful audit
• Solid SRE background: production systems on GCP (or comparable), Kubernetes, Terraform, CI/CD
• Strong grasp of security best practices in cloud environments (IAM, secrets, encryption, logging)
• Experience working with auditors and translating their requirements into engineering work
• Excellent written and verbal communication, you can explain why in a way people remember
• Proven ability to drive change across an engineering team without formal authority
• Comfortable challenging the status quo and bringing others along
• Ownership-first approach: you see what needs to happen and you make it happen
• Calm and clear under pressure, especially during incidents and audits
• Pragmatic, you know when to push for the gold standard and when good enough is good enough

Benefits

• Small team, direct access to the people building the product
• High trust, low politics, fast decisions
• Real ownership over infrastructure that runs in live venues across 3 continents
• Remote-first, with occasional travel to our Osnabrück office
• Subsidized sport membership & other benefits
• Competitive salary

Company Overview