[Remote] Lead Program Manager
Note: The job is a remote job and is open to candidates in USA. SimplePractice is a company dedicated to improving access to quality care for health and wellness clinicians. They are seeking a Lead Program Manager to drive planning and execution of technical programs, while fostering collaboration and high performance across teams.
Responsibilities
- Drive planning and execution of multiple technical programs while working with teams across SimplePractice
- Act as a connector to build strong working relationships and foster an environment of trust and partnership across teams toward a common goal
- Independently propose and inspire changes in technology, infrastructure, operations or direction based on a strong understanding of technologies, benefits and trade-offs and data
- Communicate effectively and appropriately with all levels within SimplePractice to ensure visibility of progress, risks and risk mitigation, and garner support for changes in scope, schedule, budget or processes
- Identify and anticipate risks and mitigate appropriately, taking calculated risks as appropriate which are measured and monitored to grow and benefit the organization
- Partner with multiple teams to move programs forward and remove barriers, understanding when to empower and when to become deeply involved
- Scope, define, implement and maintain a planning and operational processes for the team to effectively execute and deliver work on time, continually iterating, finding new ways to improve so we achieve optimal results
- Develop and implement systems, frameworks, and operating mechanisms to optimize our organization's performance and efficiency
Skills
- Proven ability to drive and own multiple tasks and large cross functional programs simultaneously
- Curious, open to new challenges, innovative, creative, self-directed and a collaborative teammate who thrives on continuous process improvement
- Able to understand and effectively manage both the fine details and the bigger picture of tasks and programs to keep progress on track
- Deep knowledge of PDLC & SDLC processes, including driving discussions to scope effort and schedule, identifying and mitigating risks, supervising dependencies and milestones, and appropriately communicating overall program status
- Exceptional analytical and critical thinking skills, with experience using data analysis tools and techniques
- Comfort with ambiguity and ability to navigate dynamic program scopes
- Passion for working across teams to drive high level solutions and resolve issues
- Excellent written and oral communication skills, including the ability to present complex concepts clearly and concisely to all levels of the organization
- Demonstrated ability to establish and maintain working relationships with a wide variety of roles, personalities and levels
- 10+ years of Program Management experience in a professional technology organization
- PMP (Project Management Professional) certification
Benefits
- Medical, dental, vision, life & disability insurance
- 401(k) plan with company match
- Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
- Mental health resources
- Paid parental leave & Backup Care
- Tuition reimbursement
- Employee Resource Groups (ERGs)
Company Overview
Company H1B Sponsorship