[Remote] Associate Clinical Specialist, Pelvic Health - San Francisco

Note: The job is a remote job and is open to candidates in USA. Medtronic is a global leader in healthcare technology dedicated to improving lives through innovative solutions. The Associate Clinical Specialist for Pelvic Health will support surgical coverage, follow-up, troubleshooting, customer service, and education within a designated territory, while also engaging in market development activities as needed.

Responsibilities

• Represents Medtronic Pelvic Health during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems)
• Maintains current knowledge about assigned products and services as well as competitive products
• For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees
• Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums
• Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.)
• Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations. This position is able to place an order with customer service for pending purchase orders and product replacement
• Maintains open and effective communication with all district personnel, customers and other Medtronic employees
• Contributes to the completion of milestones associated with specific projects at the regional and/or national level
• Has an understanding of all quality policy/system items that are applicable
• Follows all work/quality procedures to ensure quality system compliance and high quality work
• Performs other related activities, as assigned

Skills

• High School Diploma or GED AND a minimum of 4 years of work experience in a clinical or medical sales role
• Associate's Degree AND a minimum of 2 years of work experience in a clinical or medical sales role
• Bachelor's degree
• Must have a valid driver's license and active vehicle insurance policy
• Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel
• Bachelor's or Master's Degree
• Clinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump)
• Clinical experience with implantable Neuromodulation products and stim experience
• Experience in servicing medical personnel on product use
• Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care
• Ability to communicate effectively with sales and health care professionals
• Ability to coach others on use of products and clinical applications
• Excellent organizational skills
• Ability to prioritize under pressure
• Ability to manage multiple tasks simultaneously

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
• Temporary employees are eligible for paid sick time, as required under applicable state law
• Temporary employees are eligible for the Employee Stock Purchase Plan

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