GTM Operations Analyst

FiscalNote is a leader in policy and global intelligence, combining data, technology, and insights to empower customers with critical insights and actionable tools. They are seeking a GTM Operations Analyst to manage and optimize their sales tech stack, ensuring effective processes that support the customer lifecycle from pipeline generation to retention. This role involves collaboration with Sales, Marketing, and Customer Success teams to enhance operational efficiency and drive revenue growth.

Responsibilities

• You will be the primary owner and administrator for our core sales tech stack, including, but not limited to Gong Engage, ZoomInfo, LinkedIn Sales Navigator, Nooks, and Chili Piper
• Partner with Sales, CS and Marketing leadership to design and operationalize GTM workflows that support the entire customer lifecycle – driving pipeline, net retention, and customer satisfaction
• Serve as the operational point of contact for Sales, Marketing, and Customer Success teams
• Own the administration and technical health of QuotaPath and Gong Forecasting — ensuring both tools are properly configured, connected to the right data sources, and producing accurate outputs

Skills

• 1–3 years of experience in Sales Operations, Revenue Operations, or a GTM Ops role at a B2B SaaS company
• Hands-on experience administering sales tools like Gong, ZoomInfo, or similar conversation intelligence and data enrichment platforms
• Working knowledge of Salesforce. You can build reports, manage records, and understand how data flows through the system even if you're not a full admin
• Strong process orientation. You can document a workflow, spot where it breaks, and propose a fix
• Comfortable working directly with Sales and Marketing stakeholders, managing requests, and setting expectations
• Familiarity with B2B SaaS GTM motions. You understand the sales cycle, pipeline stages, and how ops fits into the revenue engine
• Experience with sales engagement or parallel dialer tools like Nooks, Outreach, Salesloft, etc
• Exposure to intent/buying signal tools like Demandbase, 6sense, or similar
• Experience supporting compensation plan design or administration in tools like QuotaPath, CaptivateIQ, or similar
• Salesforce Admin certification or meaningful self-study toward it
• Experience working on a small ops team where you've had to be a generalist

Benefits

• Competitive salaries
• Retirement accounts
• Equity packages
• Comprehensive benefits packages align with regional requirements and expectations no matter where you are located across the globe
• Flexibility and benefits to promote well-being and balance

Company Overview