Personal Lines Account Manager, Retail

HUB International is a leading insurance brokerage seeking a Personal Lines Account Manager to join their high-performing team. The role involves managing a personal lines portfolio, delivering tailored insurance solutions, and building lasting client relationships.

Responsibilities

• Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
• Quote, Sell & Serve: Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care
• Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
• Underwrite Smart: Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
• Collaborate & Grow: Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
• Contribute & Innovate: Bring forward ideas to enhance service delivery and contribute to a strong, evolving team

Skills

• A client-first mindset and natural ability to build rapport and foster loyalty
• Proven sales or service experience, ideally in personal insurance
• Strong verbal and written communication skills, with a professional and approachable tone
• Solid organizational and time management skills—you know how to prioritize and deliver
• Tech-savvy and quick to learn new systems and platforms
• RIBO Licensed (or ready to obtain it quickly)
• 1-2 years of relevant experience
• Designations like CAIB or CIP are assets and show your dedication to the craft

Benefits

• Competitive compensation package, including incentives, bonuses, and additional earning opportunities.
• Flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Robust benefits package, including company-matched RRSPs, designed to support you and your family.
• HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Special discounts on events, travel, accommodations, and personal home & auto insurance
• Extended health benefits
• Disability insurance
• RRSP matching
• Paid-time-off benefits
• Eligible bonuses for some positions.

Company Overview