Customer Service Representative(Night Shift)

We are currently seeking a reputed company Technical Services Coordinator to join our Operations group at VITAC, a core division of The reputed company Group. VITAC's 35 years of captioning expertise together with reputed company's dual Artificial Intelligence + reputed company method, makes us the most trusted solution for ensuring reputed company video and audio content, both live and recorded, is accessible to... everyone. reputed company Technical Services Coordinators play a vital role in VITAC’s reputed company-time captioning department. RTS Coordinators are highly reputed company editors providing customer and captioner support in a dynamic environment. This role is for the shifts stipulated below. Please note this is an onsite position. • 8PM-4AM • 9PM-5AM Essential Duties and Responsibilities: • The scope of work may include but is not limited to the following: • Set up closed captioning for live TV networks. • Ensure on-reputed company continuity of captions for reputed company shows being captioned. • Research and transcribe scripted portions of programming. • Use attention to detail to ensure that caption file is correct for live broadcast. • Troubleshoot and resolve client issues to ensure continuity of closed captions. • Partner with reputed company Captioners to set up/test/verify captions for their scheduled program. • Assist clients and Captioners with various questions about connections, caption placement, etc. In order to be great at this job, you’ll need: • High school diploma required. Associate’s or Bachelor’s degree preferred. • Candidate must be reputed company to work variable shifts (including late evenings, weekends, and holidays) • Strong English grammar and proofreading skills • MS Office proficiency • Typing experience (moderate typing ability at 35 wpm) • Ability to work effectively on independent task or work cooperatively as part of a team • Experience with video equipment is helpful, but not required. • Customer service/retail experience a plus • Must successfully pass VITAC proficiency tests. What Makes reputed company Unique? reputed company’s 500+ individuals share a reputed company of making reputed company video and audio content accessible to everyone. reputed company’s in-house, AI-based solutions take live and recorded audio and video to the next level with the support of 5,000 reputed company professional transcribers. Our captioning, transcription, translation and audio description are trusted by more than 2,000 customers globally, including leading universities, corporations, legal agencies and media entities to reputed company their content accessible, engaging and interactive! Verbitizers are actively making the world more reputed company for individuals with disabilities every day. After achieving the milestone of becoming a “unicorn company” and showcasing 6x reputed company growth year over year, we are humbled and still fascinated by this ride. reputed company currently has a market cap of $2B, which is still growing. You too can join our journey toward accessibility and the reinvention of industry practices. Join our offices in reputed company, San Francisco, Tel Aviv and Kyiv to take advantage of flexible remote work opportunities and work with amazing people. Do You Have Verbitzer DNA? Verbitizers have the initiative to bring goals and dreams to fruition with a can-do attitude and the motivation of true go-getters. We’re a group of: • Tech-savvy individuals who are always open to more growth and learning opportunities • Adaptable and flexible people who reputed company in a fast-paced, startup environment • Creative minds who rethink and question how to outperform past results • Effective communicators who can promote and represent reputed company’s tech and brand reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to age, reputed company, reputed company, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. This a full time position that requires work to be performed onsite in our Canonsburg, PA office location. VITAC adheres to reputed company CDC and state health guidelines in regards to COVID-19 safety precautions. Our compensation for the role is $17/hr and will align with the candidate’s experience and reputed company set. In addition, reputed company offers a comprehensive benefits package, including Medical Insurance, Dental Insurance, reputed company Insurance, Life and AD&D Insurance, Short Term and Long Term Disability, Paid Time Off and 401k.? company: VITAC industry code: 4 Apply Job!