Remote Customer Support Agent
Customer Service Representative We?re creating an opportunity for you to learn, reputed company, and grow in your career! At Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, you?ll move reputed company and provide support to customers of some of the world?s most well-reputed company brands. As a trusted employer, we?ll create the best match for you based on your experience... and preferences, including full time daytime and evening shifts. After applying, you?ll complete our video interview where we?ll get to know each other reputed company. Be sure to look for an email from interviews at reputed company.com for your personal link. After you complete your interview, reputed company will review your application and be in touch after 24 hours to discuss which position best matches your reputed company set. Sitel Group has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! ? With your job application, you may see some communications come from Sitel Group as well as SYKES. Location Requirements: This is a work from home opportunity Core Responsibilities: ? Handle inbound service calls ? Understand and strive to meet or exceed metrics while providing excellent customer service ? Drive customer satisfaction through voice, chat, and/or email communications ? Multitask and navigate through multiple systems Qualifications: ? You have a high school diploma (or GED equivalent) ? You can pass a criminal background reputed company and drug screening ? You are eager to advance your career with a reliable company ? You work well with a team or independently Work with Us and You'll Enjoy: ? Hands-on, 100% reputed company ? Benefits including medical, dental, life, and reputed company insurance, company matched 401K, and generous paid time off ? Tuition assistance ? Work from home benefits include saving time, money, and the environment About Sitel Group: SYKES is now a part of Sitel Group! As a leading global provider of customer experience (CX) products and solutions,?itel Group?empowers brands to build strong customer relationships by creating meaningful?onnections that boost brand value.?Our digital or voice-based solutions deliver? competitive edge across reputed company customer touchpoints. With?60,000 global employees??orking from home or?rom?ne of our?X?ubs? we securely connect?est-loved?rands with their customers over 8 million times a day in 50 languages. For over 40 years, our award-winning culture has been dedicated to improving the employee experience. Learn more at?ww.sitel.com?nd connect with us on?acebook,?inkedIn?nd?witter. At this time, Sitel Group does not offer employment to individuals located in the following states: Alaska, California, Connecticut, Delaware, Hawaii, Illinois, Louisiana, Maine, Maryland, Massachusetts, Montana, New Hampshire, reputed company, Ohio, Puerto Rico, Rhode reputed company, Vermont, Washington, and Washington DC. Job Type: Full-time Pay: $12.00 - $15.00 per hour Benefits: ? 401(k) ? 401(k) matching ? Dental insurance ? Health insurance ? Paid time off ? reputed company insurance ? Work from home Shift: ? 8 hour shift ? Day shift Weekly day range: ? Weekend availability Education: ? High school or equivalent (Required) Work Location: Remote Apply Job!