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Experienced Customer Service Representative - Self Storage Manager

Remote · USA Full-time New today

Join the Arenaflex Team and Revolutionize the Self-Storage Industry!

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced environment where no two days are the same? Look no further! Arenaflex is seeking an experienced Customer Service Representative - Self Storage Manager to join our dynamic team in Apple Valley, MN. As a key member of our team, you will be responsible for providing top-notch customer service, managing daily operations, and driving sales growth in our self-storage facilities.

About Arenaflex

Arenaflex is a leading provider of self-storage solutions, with a rich history dating back to 1972. We have been recognized as one of America's Best Large Employers in 2022 by Forbes and have been voted a Great Place to Work by our employees. Our commitment to innovation, customer satisfaction, and employee growth has made us the industry leader we are today. With a virtual hiring process and a quick turnaround, we make it easy for you to join our team and start making a difference.

Our Benefits

At Arenaflex, we believe in taking care of our team members. That's why we offer a comprehensive Total Rewards package, including:

  • Full-Time and Flexible Schedules available (3-4 day work week with opportunity for additional days)
  • Cost-effective health offerings such as medical, dental, and vision
  • Tele-medicine for easier access to healthcare
  • Tax-free Flex spending accounts to cover you and your dependents
  • Paid Time Off and Sick Time
  • Build your retirement nest egg quicker through our 401(k) with company match
  • Basic life and accidental death insurance at no cost to you

Employee Discounts and Perks

We also offer a range of employee discounts and perks, including:

  • Health and fitness related partnerships
  • Legal services, Home and Auto Insurance, and even pet insurance
  • Exclusive discounts on a wide variety of vendors, merchants, stores, tickets, entertainment, travel, and more!

Career Growth Opportunities

As a Customer Service Representative - Self Storage Manager, you will have the opportunity to grow your career with us. Our property managers enjoy monthly bonus opportunities and career progression, and we offer best-in-class training to support your journey with us and enhance your skills.

On-Site Company Housing

We also offer on-site company housing to employees at many of our locations, making it easy for you to relocate and join our team.

Job Description

As a Customer Service Representative - Self Storage Manager, you will be responsible for:

  • Working independently at multiple locations; spending time both inside and outside
  • Assessing customer storage needs and making suggestions, including offering packing and moving supplies
  • Keeping surfaces and high-touch areas clean; including sweeping, mopping, debris removal, and wiping windows
  • Conducting daily storage unit inspections; confirming inventory availability and ensuring spaces are ready to rent
  • Managing, auditing, balancing cash drawer; preparing and making daily deposits
  • Helping keep customers current with payment and making collection calls when required

Qualifications

Successful candidates come from a variety of customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies. If you have a passion for delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.

Expected Salary

$16.50 per hour

Location

Apple Valley, MN

How to Apply

If you're ready to join a dynamic team and make a difference in the self-storage industry, apply now! We encourage you to apply, even if you feel you're not a perfect match. We're looking for great people to join our friendly team. Apply To This Job

We Look Forward to Hearing from You!

At Arenaflex, we value diversity and inclusion, and we welcome everyone to apply. We're excited to hear from you and learn more about your qualifications and experience. Don't miss out on this opportunity to join our thriving community and start making a difference today! Apply for this job

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