Experienced Customer Service Representative - Sales (Hybrid) at arenaflex
Join Today: Take the First Step Towards a Rewarding Career in Sales and Customer Service Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy the thrill of meeting sales targets? Look no further! arenaflex is seeking an experienced Customer Service Representative - Sales (Hybrid) to join our team. As a key member of our sales and customer service team, you will be responsible for providing top-notch service to our customers, driving sales growth, and fostering loyalty.
About arenaflex
arenaflex is a leading provider of innovative solutions and services that connect people, businesses, and communities. With a rich history spanning over 150 years, we have been at the forefront of technological advancements, shaping the way people communicate and access information. Our commitment to innovation, customer satisfaction, and employee development has earned us a reputation as a trusted partner in the industry.
Role Snapshot
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Position:
Customer Service Representative - Sales (Hybrid)
Location:
Remote with occasional on-site work at our Mesa, AZ location
Compensation:
Competitive salary, plus uncapped commissions for sales goals
Start Date:
Immediate openings available
Job Description
As a Customer Service Representative - Sales (Hybrid) at arenaflex, you will be the voice of our company, providing exceptional customer service and driving sales growth. Your day-to-day responsibilities will include:
- Handling customer interactions (calls, chats, emails) in a fast-paced environment
- Accurately resolving issues related to service, billing, payments, and collections
- Explaining bills and product features clearly
- Troubleshooting basic problems and seeking higher support if needed
- Building customer confidence and loyalty by resolving issues
- Supporting various customer inquiries, including technical issues
- Working a flexible 40-hour per week schedule, which may include nights and weekends
What We're Looking For
* Unwavering customer focus
- Strong work ethic
- Adaptability
- Problem-solving skills
- Attention to details
Perks and Benefits
* Employee discounts up to 50% off on eligible arenaflex mobility plans and accessories, internet, and home phone
- Tuition reimbursement program
- Paid Time off and holidays
- Medical/Dental/Vision coverage
- 401(k) plan
- Additional sick leave beyond what state and local law require
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
Work-from-Home (WFH) Requirements
* Verified internet service (secure, reliable, and dedicated high-speed is required to support business needs)
- An established dedicated work area (desk, chair, electrical outlet, direct LAN connection)
- arenaflex will provide all the equipment you'll need to get started (keyboard, monitor, computer, mobile device, etc.)
- Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy, etc.)
- You will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.)
Career Growth Opportunities
* Career possibilities are limitless with arenaflex
- You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions
- Opportunities for advancement and professional growth
Equal Employment Opportunity
arenaflex is an equal employment opportunity (EEO) employer, committed to providing a diverse and inclusive work environment. We welcome applications from qualified individuals with disabilities and will provide reasonable accommodations for qualified individuals with disabilities.
Apply Today!
If you're ready to take the lead as the voice of arenaflex, we'd love to hear from you! Apply now and take the first step towards a rewarding career in sales and customer service. Apply To This Job Apply for this job