MERS and Data Integrity Team Lead

Overview

We are seeking to fill the role of MERS and Data Integrity Support Specialist. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.

Responsibilities

• Oversee and assist with the daily processes and operations of all MERS-related functions and responsibilities for organization’s current and future loan portfolio, to include the full reconciliation of the organization’s loan portfolio as it compares to all registered and deactivated Mortgage Identification Numbers (“MIN”) in the MERS OnLine database.• Responsible for leading, monitoring and reviewing daily processes and operations of MERS and Data Integrity areas, to include the full reconciliation of all data elements within the organization’s servicing platform to ensure data quality and correctness.• Assists supervisor with managing department staff to ensure instructions are being followed, standards are being met and operational issues are being addressed in a timely fashion.• Report to senior management regularly using various data models and statistical analysis methodologies, to include the creation of reports and metrics with an emphasis on quality control and root cause reconciliation solutions.• Ensure that the teams meet/exceed established metrics/SLA standards provided to clients.• Assist when necessary with all client interaction to ensure proper notification, tracking and resolution of MERS and data integrity exceptions are reported timely, and action plans are developed to correct any ongoing trending that may impact the quality of MERS or servicing platform data elements.• Assist in the creation of or updating of all departmental policies and procedures and ensure revisions are made timely and in accordance with MERS standards and processes.• Communicate clearly and timely to all applicable departments on matters related to MERS data reconciliations, exceptions and errors and ensure all items are resolved in a timely fashion.• Research process gaps (intra/inter departmental) and close gaps timely, ensuring that proper methods for tracking gaps or trending can be presented to senior management for review and approval.• Train, coach and develop staff to ensure department efficiencies are maintained and consistently improved upon• All other duties as assigned.

Qualifications

Required Skills and Qualifications• High School Diploma or equivalent required.• Excellent analytical, organization and communication (verbal/written) skills required.

• Ability to work collaboratively with peers, departments, and clients in a fast-paced, team-centric environment to attain common goals.

Desired Skills and Qualifications• 2 to 3 years of experience in mortgage servicing, financial or banking field preferred.• Proficient use of Microsoft Excel, Access, and Word is preferred. Total Rewards LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance Time Off: Paid holidays, vacation, and sick leave Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being Employee Recognition: Programs that celebrate achievements and milestones Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation

Range: $19.33-$28.89 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience. Build Your Future with LoanCare® At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you’ll find: A culture that helps you thrive, with resources and support to fuel your growth Flexibility to work remotely, while staying connected through virtual engagement Opportunities to make a real impact in an industry that touches millions of lives If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. About Remote Employment We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS WHO WE AREAbout us …LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. WORK CONDITIONSWorking conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. EQUAL EMPLOYMENT OPPORTUNITY LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. Apply To This Job